Job Description

Are you highly organised and enthusiastic, looking to develop your career in the business events industry?

The National Convention Centre Canberra (NCCC) is seeking an Event Coordinator to join our Events Team. This role would suit someone with experience in events, hospitality, administration or customer service who is ready to take the next step in their career.

You will support the planning and coordination of meetings, gala dinners, special events and concerts, gaining hands-on experience in client management, event logistics and venue operations.

About the Role

Working closely with our Event Managers, you will be a key point of contact for clients, suppliers, contractors and internal departments. You will coordinate event requirements, prepare documentation and ensure arrangements are communicated accurately.

Once planning is complete, you will provide a detailed handover to the Event Services Team, who will manage the on-site delivery of the event.

Key Responsibilities

In this role, you will:

• Support the planning and coordination of meetings, gala dinners, special events and concerts.
• Act as a key point of contact for clients throughout the planning process.
• Coordinate room setups, catering, signage, deliveries and supplier arrangements.
• Prepare Banquet Event Orders, event schedules, floor plans and operational documentation.
• Liaise with internal departments to communicate event requirements.
• Maintain accurate client and event information in venue systems.
• Attend client meetings and conduct venue inspections.
• Assist with invoicing and post-event reconciliation.
• Identify potential issues and work with the team to resolve them.
• Deliver detailed handovers to the Event Services Team.
• Provide administrative and occasional reception support.

What we are looking for
You will have:

• Experience in events, hospitality, administration, customer service or a related field.
• Strong organisational, planning and administrative skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• The ability to manage competing priorities and meet deadlines.
• Strong customer service and relationship-building skills.
• The ability to work independently and as part of a team.
• Proficiency in Microsoft Office, including Word, Excel, Outlook and Teams.
• An understanding of hospitality operations and event logistics.

Experience using Delphi, Opera, TurboCAD or another event or venue management system would be advantageous.

A qualification in Events, Hospitality, Tourism, Business or a related discipline is desirable, although relevant industry experience will also be considered.

Some evening and weekend flexibility may be required.

Applicants must have valid working rights in Australia.

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

• Paid Birthday Leave
• Hotel Perks like accommodation and Food & Beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay go even further

What you can expect from us

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?