Job Description

Job Location: Firefall Ranch - Groveland, CA 95321

Position Type: Full TimeEducation Level: High School

Salary Range: $23.00 - $23.00 Hourly

Job Shift: Any

Job Category: Hospitality - HotelCOMPENSATION: Starting at $23.00/hour plus service fees

SNAPSHOT

A hands-on hospitality role where every day brings new adventures — both on the job and outside in Yosemite’s great outdoors.

IS THIS THE RIGHT JOB FOR ME?

• Do you love making people happy and being part of a diverse team?
• Have a strong work ethic and a positive attitude?
• Enjoy the outdoors and living in a remote, nature-filled setting?
• Want to gain event execution and guest service experience — with room to grow if you excel?

If that sounds like you, this might be the perfect role.

ABOUT US

We are a group of exceptional lodges bordering Yosemite National Park, near granite peaks, fresh mountain air, and some of the most iconic views in the world. We’re looking for an Event Coordinator who is excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment.

WHY YOU’LL LOVE IT HERE

• Competitive pay and benefits
• Supportive, inclusive team culture
• Knowledgeable coworkers who share expertise and guidance
• Work where people vacation — hike, climb, explore, or relax in Yosemite’s beauty on your days off

WHAT WE OFFER

• $XX.00 per hour includes wages of $23.00 per hour plus $XX per hour in service fees
• Sick pay in first year; paid time off thereafter
• Healthcare benefits available within 90 days
• 401K eligible with company match after 1 year
• Regular work schedule with specific days off
• If living in lodge-owned housing, room & board available for fixed weekly cost

WHAT YOU WILL DO (JOB SUMMARY)

The Group & Events Coordinator assists the Groups & Events Manager with the Lodge's on site events. The lodge puts on 15-20 weddings each year for 75-200 guests, as well as a host of reunions and specialty events. The lodge seeks to expand its specialty, incentive & corporate group business, focused on events of 10-200 people.

The right person for this role has event management experience and enjoys assisting in creating customized experiences rather than cookie cutter events. With 20 acres in an old growth forest, our array of public facilities and dining areas and our guided recreation department, and with Yosemite at our doorstep, opportunities to create amazing events are endless. For the right creative, energized, nature loving person, this is a dream job.

This role is ideal for a talented individual who enjoys direct outreach, guest contact and varied responsibilities, and who possesses strong communication and organizational skills. The position is right for someone who's excited to promote a unique mountain resort like ours to a targeted set of users who value the warm, down-home, yet professional experience of the lodge, as well as its combination of timeless feel with modern comforts and its special mix of recreation, relaxation and indulgence.

You’ll thrive in this role if you

• Enjoy helping guests and creating a welcoming environment
• Are reliable, detail-oriented and organized
• Can balance multiple tasks while maintaining food and safety standards
• Work well independently and as part of a supportive team

KEY RESPONSIBILITIES

• Corporate group planning
• Wedding planning, including rehearsal dinner, ceremony, and reception
• Special event planning
• Coordination room blocks, deposits, etc.
• Coordinating tastings and menu planning
• Coordinating group recreation and other special needs
• Managing and maintaining catering inventories
• Lodge-wide special events like holidays
• Communicate professionally at all times with all staff and management
• Support team members and interns while fostering a positive work environment
• Work safely, address/report safety issues, and use proper personal protective equipment
• Comply with work shift schedules and break requirements
• Perform other duties as assigned, including additional lodge support as needed
• Day of event execution including; working with and communicating to department managers leading up to event execution, support in any moment-to-moment issues, ensuring accurate billing, and being present to work with guests to ensure their needs are met.

EDUCATION & EXPERIENCE

• High School Diploma or GED; college degree a plus
• Some prior work experience in event management; hospitality preferred
• Wedding or similar high-end events experience
• Experience successfully living/working in rural/remote environment preferred

COMPETENCIES/REQUIRED SKILLS AND ABILITIES

• Strong guest service and hospitality focus
• Reliable, dependable and punctual
• Works well as part of a team and supports others
• Detail-oriented with good organizational skills
• Follows company policies, procedures and safety standards
• Adheres to food handling and sanitation requirements
• Communicates appropriately, supportively and professionally
• Adaptable, takes initiative, and able to multitask and troubleshoot in a fast-paced setting
• Demonstrates good judgment, integrity, honesty and professionalism
• Positive attitude and willingness to learn and grow
• Leading a healthy, balanced, drug-free lifestyle

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• The physical environment requires employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions, and to adhere to departmental uniform standards
• Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
• Ability to stand and move continuously
• Lifting up to 50 pounds and moving carts weighing 300 pounds
• Working with required chemicals and PPE
• Shifts of up to 8 hours per day, plus periodic additional overtime hours and help covering additional shifts when needed

NOTE

We are an equal opportunity employer and extremely proud of our highly diverse team and embrace diversity at all levels of the organization. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications