Job Description

Essential Duties and Responsibilities:

• General Administrative duties
• Maintain and monitor the front office
• Answer telephone calls promptly and assist event attendees or walk ins with questions and concerns
• Assist with ticket sales for concerts and performances held at the facility
• Assist Sales and Event Services team with paperwork as needed
• Maintains event files, mail, binders, and office supply inventory
• Assists with cleaning, maintaining, setup/teardown pre/post events and be hands on during events
• Attention to detail and consistence of service
• Understand and complete tasks
• Report evidence of facility/maintenance repairs, damage or vandalism
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility
• Must adhere to company dress code which includes non-slip closed toe shoes
• Maintain safe, secure, and sanitary working conditions
• Be personable, courteous and helpful to all guests/attendees
• Maintain an effective working relationship with employees and others encountered through the course of employment
• Report to work when scheduled, on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to CHECC dress code
• Maintain good attendance and promptness

• All other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Flexible availability to work certain shifts, including nights, weekends and holidays
• Must have sense of urgency and be able to respond quickly, resourcefully and problem solve
• Able to listen and follow instructions. Follow oral and written instructions and communicate effectively with others in both oral and written form
• Able to lift and move heavy objects
• Work effectively under pressure and/or stringent schedule and produce accurate results in a fast-paced environment
• Able to work independently, exercising judgment and initiative
• Common sense

Education and Experience:

• High School diploma or GED
• 1-2 years related experience and/or training or equivalent combination of education and experience
• Working knowledge of the principles of facility management, services and equipment for a similar facility

Computer Skills:

• PC proficiency, including Word, Excel, Power Point, and other standard office equipment. As well as, have a basic understanding or willingness to learn booking software systems.

Certifications, Licenses, Registrations:

• No certifications are required
• Willingness to obtain

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility.

• May require extended periods of walking/standing on cement floors
• May require periods of sitting
• May require feeling and reaching with hands and arms
• May require some bending and stooping
• Ability to work in both indoor and outdoor settings, generally not subject to adverse working conditions
• May require limited exposure to dust, grime, noise, fumes, wet floors etc., including weather
• May require irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department needs.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description. Legends Global is an Equal Opportunity / Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.