Job Description

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

NEW FRANCHISE AND HOSPITALITY GROUP HIRING WITH MASSIVE GROWTH & BENEFITS:

OPPORTUNITIES FOR GROWTH FROM WITH-IN AND PROFIT SHARING.

ALL BENEFITS CONSIST OF THE FOLLOWING:

1. HIGHLY COMPETITIVE SALARIES, BONUS’S & PROFIT SHARING

2. EXTRA VACATION & SICK DAYS

3. HEALTHCARE

4. 401(K)/LIFE INSURANCE

5. COMPANY AUTO BENEFITS

6. MASSIVE PERKS FOR PURCHASES SUCH AS CELL PHONES & PLANS, ELECTRONICS,

EVERYDAY ATTIRE, TRAVEL.

Full Job Description

Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and

practices. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product

preparation and merchandising. May participate in image-building activities within local community. As highest

management position within the unit, is accountable for the unit and its operations at all times whether physically

present or not.

Principal Duties and Responsibilities: Majority of duties performed, but not meant to be inclusive or to prevent other

duties from being assigned.

• Responsible for professional growth & development of assistant managers, shift leaders and sales
• associates.
• Responsible for assessing all store employees performance; conducting quarterly assistant manager and
• shift leader incentive reviews and annual overall performance reviews for all employees.
• Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best
• practices and drive store growth and performance.
• Responsible for monitoring performance/customer service and morale of store employees
• Responsible for handling disciplinary action and terminations of store staff (when necessary)
• Responsible for interacting with guests, monitoring store performance based on guest feedback and
• following up on consumer care compliments and complaints.
• Responsible for coordinating monthly meeting with management team.
• Attending monthly manager meetings.
• Provide ongoing training as needed regarding new products, promotions, policies etc.
• Compliance with all federal, state and local labor laws.
• Ensure store budget is met per district manager/franchisee
• Ensure proper execution of new product introductions and marketing programs within store
• Complete weekly food and paper inventory
• Complete DCP and other vendor orders weekly or as needed
• Complete temperature & coffee calibration logs, and provide product order and throwaway sheets to central
• production facility daily. Also complete the red and blue book.
• Complete daily cash management functions (cash reports, deposits etc. in its entire)
• Complete weekly schedule for store personnel
• Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR,
• Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.
• Responsible for creating store action plans to drive store performance around areas of opportunity
• Responsible for the daily maintenance of all equipment, stock areas, sales areas, building and grounds
• Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and
• procedures.
• Ensuring proper staff levels at all times for optimum scheduled times.
• Conducting regular travel paths throughout your shift and taking action on their results
• Make sure that on every shift the pic in charge is running the operations by shift coaching