Job Description

Potters Resorts Five Lakes is part of the UK’s only fully inclusive resorts, proudly recognised as the Which? No.1 UK Resort for two consecutive years and awarded 5 Stars for 21 consecutive years. Located in the beautiful Essex countryside near Maldon, we are passionate about creating exceptional experiences for our guests and providing a welcoming, supportive environment for our team.

As a member of our Public Areas Cleaning team, you’ll play a vital role in maintaining the high standards of cleanliness and presentation that our guests expect throughout the resort. From lounges and corridors to entertainment venues and guest facilities, your work will help ensure every area is spotless, safe, and ready to impress.

At Potters Resorts, we believe great hospitality starts with great people. We offer permanent, all-year-round opportunities, ongoing training, and a friendly team culture where hard work is recognised and valued.

ABOUT THE ROLE:

Here at Potters Resorts Five Lakes, we are looking for a Resort Cleaner to join our busy Housekeeping team, looking after our public area facilities. Duties include (but are not limited to):

• Ensuring that the entertainment venues, restaurants, bars, corridors, toilets, and reception are clean, well maintained and presented to the highest standards which continually exceeds our guests’ expectations
• A keen eye for detail and commitment to cleanliness
• Enthusiasm and energy to go the extra mile for our guests
• To work efficiently and to keep within time frames
• The ability to prioritise and organise your workload
• To follow the Resort cleaning processes and COSHH regulations at all times
• The ability to work in a fast-paced and physically demanding role
• Provide amazing customer service to all of our guests
• Support the Housekeeping Management team and your colleagues
• No experience required; with the right attitude and work ethic we can train on everything you need to know.

Hours

• 4pm - 12.30am. Working 5 days out of 7 to include weekends and bank holidays.

Pay

£12.71 per hour (over 21 years)

£10.85 per hour (18 - 20 years)

Qualifications

At Potters Resorts Five Lakes, we believe that the right attitude is more valuable than formal qualifications. We're looking for team members who are:

• 😊 Friendly and approachable
• 💪 Hardworking and dedicated
• 🌟 Enthusiastic about providing excellent service
• 🤝 Team players who support their colleagues
• 📈 Eager to learn and grow

No formal qualifications are needed. We'll provide all the training you need to excel in your role if you have a positive attitude and a willingness to learn!

Additional Information

Why Choose Potters Resorts Five Lakes?

• 🌟 Be part of an award-winning, newly expanded resort
• 💼 Excellent career growth and personal development opportunities
• 🍔 Free Meals when working
• 🏋️‍♀️ Free access to our state-of-the-art gym and leisure facilities
• 💰 Competitive pay rates based on age and experience
• 🎓 Continuous training through our Potters Academy
• 🏆 Regular team recognition, awards, and treat days
• 🤗 A genuinely enjoyable place to work

Ready to start your exciting journey with us?

Apply now and be part of something extraordinary!

Immediate start available for the right candidate.

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.