The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do. Join Apple, and help us leave the world better than we found it.
We are looking for an Evaluation Science Lead to define how our multilingual Globalization AI solutions are measured and validated across Apple Services — including Apple Music, App Store, Apple TV+, Apple Podcasts, and more. This is a rare opportunity to build evaluation science as a discipline at the intersection of language, culture, and AI, and to directly shape whether hundreds of millions of users around the world feel genuinely at home in Apple's products.
Language carries culture, nuance, and context — as Evaluation Science Lead, you will own the scientific rigor behind measuring how our AI-powered Globalization solutions perform across 50+ languages and dozens of markets. As a strategic individual contributor on the Globalization Quality and Operations team, you will design statistically grounded evaluation frameworks combining human judgment with scalable automation — partnering with Engineering, AI Strategy, and Production to turn evaluation into a strategic capability.
This role requires strong analytical and scientific thinking, hands-on execution, and sound judgment to communicate complex findings clearly. You thrive in ambiguity and know evaluation delivers value only when operationalized — if you believe rigorous, culturally-informed evaluation is one of the highest-leverage ways to improve AI language quality globally, this role was built for you.
Master’s, PhD, or comparable experience in Statistics, Computational Linguistics, Computer Science, Psychometrics, Data Science, or related quantitative field.
Experience evaluating generative AI systems—including hallucination detection, safety and cultural alignment, autograders / LLM-as-judge systems, benchmark design, and synthetic data evaluation.
Experience with A/B testing, causal inference, or experimental design
Experience in applied linguistics — translating cultural and linguistic nuances into quantitative evaluation framework
5+ years of experience in evaluation science, data science, or ML systems development, with demonstrated experience owning evaluation systems at scale end-to-end
Experience applying statistical methodology — sampling, significance testing, and confidence intervals
Practical understanding of measurement validity principles
Hands-on experience measuring annotator agreement, diagnosing divergence, and improving annotation protocols
Proficiency with statistical tools and languages (R, Python, SQL) for analysis and reproducibility
Experience designing evaluation frameworks adopted and scaled by operational teams
Strong written and verbal communication skills for technical and non-technical audiences
Direct experience handling sensitive and confidential information with integrity and discretion
Ability to be onsite; this role is an in-person, onsite position
Availability to work occasional evenings and weekends, as business needs require
Up to 10% + travel; both domestic and international
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
