Job Description

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Research and Facilitation, Level A

Job Title

Evaluation Analyst

Department

Research Support Digital Emergency Medicine | Department of Emergency Medicine | Faculty of Medicine

Compensation Range

$5,365.42 - $7,709.92 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

June 1, 2026

Note:Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

June 30, 2027

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The Evaluation Analyst works within Digital Emergency Medicine (DigEM) unit in UBC Department of Emergency Medicine, and will primarily support the interCultural Online health Network (iCON) Program, one of the major programs within DigEM. iCON is a community-driven health promotion initiative working to advance person- and family-centred care, that is culturally appropriate and culturally safe. This position will also support other DigEM projects as needed. This position will be responsible for planning, management and day- to-day execution of evaluation and research components from iCON and assigned DigEM projects. This position will be required to coordinate and implement a quality improvement evaluation approach which measures reach and impact of complex and multi-portfolio programming. Day-to-day execution of evaluation activities will include development of digital surveys and focus group guides/interviews, etc. for a range of audiences (multicultural older adults, health professionals, community leaders, etc.) and managing data analysis and reporting processes.

Organizational Status
The vision of the UBC Department of Emergency Medicine is to be a provincially integrated Department committed to clinical and academic leadership in the creation and exchange of knowledge to promote excellence in emergency care. Our 600+ faculty members across the province have had an impressive record of research and discovery. Our research and innovation initiatives include 14 successful programs related to prevention of emergencies, improving clinical care, and system improvements.

The Digital Emergency Medicine research program, led by Dr. Kendall Ho, conducts research on the use of digital technologies to improve healthcare delivery and raising digital health literacy. Digital Emergency Medicine carries out research, community engagement, and educational activities to explore how modern information and communication technologies (e.g. mobile and web-based applications, etc.) can improve health care. Our mission is to transform emergency medicine through technology enabled, health professional and patient oriented strategies for excellence in acute and community care.

This position reports to the DigEM Manager, Program Administration and Technology and take direction from others on a project basis or as designated. They will work closely with Research Coordinators, Project Coordinators, project managers, research associates, and other DigEM staff members. They will interact and work with various stakeholders external to UBC including health providers, study participants, government agencies, funding agencies, non-profit and for-profit organizations and suppliers/contractors. They will also interact and work with UBC and Faculty stakeholders (e.g. Office of Research Services, University-Industry Liaison Office, Dean’s Office, etc.)

Work Performed

• Oversees and coordinates quality improvement evaluation strategies which measures reach and impact of complex and multi-portfolio programming.
• Oversees data collection, analysis and write-up and monitors/guides staff in research activities (e.g. prepares ethics reviews, conducts surveys, interviews, focus groups, as well as analysis and write-up, etc.).
• Responsible for procedural and administrative aspects of projects including budget for assigned components of the program.
• Serves as the designated point-of-contact for project participants and partners.
• Contributes to the development and implementation of project plans and critical paths for successful completion of projects and project deliverables.
• Develops and implements systems for data administration and analysis across the project.
• Participates in co-developing and drafting publications, conference presentations, and other project dissemination activities, including social media outreach.
• Liaises with principal investigator, co-investigators, Steering and Advisory Committees, and Digital Emergency Medicine management and staff who work on projects and related activities.
• Participates as a member of project Executive Committees and provides reports on progress.
• Contributes to and participates in project/initiative promotions, communications, advocacy, knowledge sharing and dissemination.
• Manages and contributes to monthly and quarterly reporting processes for government agencies and key stakeholders.
• Coordinates project activities and provides team communications, updates, and reports.
• Drafts sections of grant applications and works collaboratively with investigators to write and submit funding proposals and progress reports.
• Conducts surveys, interviews, focus groups, as well as analysis and write-up of findings.
• Procures and negotiates service contracts and invoices as needed.
• Manages participant recruitment and registration for project events and studies as needed.
• Any other duties as required.

Consequence of Error/Judgement
The position is expected to maintain a close working relationship with DigEM management and staff, Investigators and external stakeholders, in order to ensure the success, quality (effectiveness and efficiency) and timeliness of outcomes. This position requires working effectively within an organizational structure. The incumbent will be required to exercise good judgment and make sound decisions as these have the potential to impact DigEM s reputation, program viability, and the opportunity for future partnerships.

Supervision Received
The incumbent works independently on a day to day basis under general direction and with minimal direction from the Research Portfolio Coordinator, Associate lead, and/or Principal Investigator.

Supervision Given
The incumbent oversees the work of Research Assistants, students, and volunteers.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of two years of related experience, or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Preference will be given to candidates with experience in the health sciences or education sectors. Experience or aptitude for new and emerging technologies i.e. virtual communities, web conferencing is an asset. Experience collecting data with multicultural, Indigenous and older adult populations, experience collecting qualitative and quantitative data in virtual settings, and experience with program evaluation of health programming/service delivery are preferred. Experience with grant writing and drafting manuscripts for publication an asset.

Knowledge, Skills, & Abilities:

• Ability to communicate effectively verbally and in writing.
• Ability to work in a collaborative team dynamic, and work with a diversity of people in a calm, courteous, and effective manner.
• Excellent analytical skills.
• Demonstrated knowledge and skills in program evaluation design and implementation for quality improvement.
• Demonstration in knowledge and skills in design of mixed-method data collection tools and data analysis.
• Proficient in the use of digital survey development platforms e.g., Qualtrics and RedCap, data analysis software e.g., NVivo and SPSS, related technical skills MS Office, and, and familiarity with online literature search tools and databases.
• Ability to effectively manage multiple tasks and priorities.
• Ability to prioritize and work effectively under pressure to meet deadlines without compromising the quality of outcomes.
• Ability to work effectively independently and in a team environment.
• Ability to show initiative and exercise sound judgment.
• Demonstrated analytical, written and presentation skills applicable to preparing strategic and operational plans, reports, submissions and briefings regarding complex strategic and operational issues.
• Effective negotiation and consultation skills.
• Ability to develop and maintain strategic alliances and partnerships and liaise effectively with stakeholders and clients.
• Ability to occasionally work on weekends or outside of regular work hours for operational reasons or to meet research deliverables.