Introduction
Within ASML Customer Support (CS) is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS EUV Installations, responsible for providing installation support to customers and service engineers within the Customer Support organization.
As our business continues to grow, we are hiring lots of GIC coordinators to strengthen our operational support.
Job Mission
The GIC(General Install Coordinator) ensures material and tool readiness to execute complex installations and upgrades. The GIC directly reports to the CS EUV installs Group Leader and will support Project team operationally.
Coordinate materials to ensure timely availability at the correct location.
Assist with the delivery of materials during installation.
Escalate and follow up on materials issue promptly.
Prepare and issue material-related documents to communicate with the relevant ASML sectors.
Ensure the material tracking sheet is updated accurately and on time, and understood and followed by all relevant personnel.
Manage and provide guidance on customer site access permissions.
Coordinate the release of IT assets and ensure compliance with ASML operational standards.
Prepare laptops included necessary software and ASML tools for using in the FAB environment.
Maintain effective communication and resource sharing with other ASML sectors, providing support as needed.
Education
Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
Associate degree over 2 years of relevant experience.
Experience
Prefer 1–2 years of experience in customer support or logistics coordination.
New entry level or fresh graduates are also welcomed to apply.
Personal Skills
Ability to influence without direct authority over borrowed resources.
Capable of working in a dynamic and fast-paced environment.
Open to cultural differences and able to work effectively with sites of diverse cultures and practices.
Motivated, proactive, self-driven, and flexible.
Strong verbal and written communication skills in English.
Other information
Driver’s license required. Candidates need to travel to other locations (Pyeongtaek, Icheon, Cheongju) where the EUV installation supports are required, even with short notice.
Flexibility to accommodate schedule changes is required.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions
Who are we?
ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.
What do we do?
We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.
Who are our people?
While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.
If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.
Join us!
