Outokumpu

EUS Application Specialist (EUC)

Outokumpu  •  Katowice, PL (Hybrid)  •  2 hours ago
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Job Description

Do you want to help build a world that lasts forever?

Outokumpu is the global leader in sustainable stainless steel. We are now looking for an End User Services Specialist to join our international IT team in Katowice, Poland.

In this role, you will help ensure reliable, secure and efficient digital workplace services for employees worldwide. You will focus on end-user device management, IT service processes, reporting and continuous improvement of our End User Services operations.

What you will do

  • Manage and improve hardware lifecycle management and device return processes.
  • Monitor and develop reporting using Power BI, ServiceNow and other tools.
  • Maintain and improve End User Devices data quality in CMDB.
  • Provide technical support, troubleshoot issues and coordinate with IT partners and vendors.
  • Maintain ITSM tickets, documentation, runbooks and knowledge articles.
  • Support service improvements, automation opportunities and operational efficiency.
  • Act as a backup for Poland onsite IT support when needed.

What we expect from you

  • Bachelor's degree in IT/Information Systems or equivalent experience.
  • 2+ years of experience in IT Support, Service Desk, End User Computing or Windows administration.
  • Knowledge of Microsoft Excel, Power BI, SCCM and Intune.
  • Understanding of ITSM processes, change management and technical documentation.
  • Basic PowerShell skills and strong troubleshooting abilities.
  • Cyber security awareness.
  • Good English communication skills and a collaborative mindset.

What We Offer

  • International, diverse, and highly collaborative working environment
  • Hybrid way of working (not less than 2 times per week in the office)
  • Private life insurance (Ergo Hestia)
  • Comprehensive medical care (Lux Med)
  • Pension scheme (PPK with PZU)
  • Multisport card supporting an active lifestyle
  • Annual performance bonus (STI) rewarding results and contribution
  • Accident-free bonus awarded when defined safety targets are met and no incidents occur on the manufacturing site
Outokumpu

About Outokumpu

Outokumpu’s vision is to pioneer materials and technologies that power tomorrow. As the global leader in sustainable stainless steel, we are accelerating the green transition, and we lead the development of low-CO₂ metals and solutions across the stainless steel value chain – and beyond.

Our business is based on the circular economy: our products are made from more than 90% recycled materials, which we turn into fully recyclable stainless steel with up to 75% lower carbon footprint than the industry average. This steel is utilized in various applications across society, including infrastructure, energy, industrial applications and household appliances. With our new EVOLVE strategy, we focus on maximizing value in sustainable stainless steel while expanding our offering in advanced materials & alloys, ferrochrome and innovative technologies.

We operate production sites in Finland, Germany, Sweden, the Netherlands, the United States, and Mexico whilst our mine in Kemi, Finland is the only chrome mine within the European Union.

In 2025, Outokumpu’s revenue was EUR 5.5 billion. Outokumpu employs approximately 8,600 professionals in nearly 30 countries, with headquarters in Helsinki, Finland. Our shares are listed on Nasdaq Helsinki.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Helsinki, FI
Year Founded
1932
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