đź“Ť DĂĽsseldorf, Germany
Language- Chinese is Mandatory
We are seeking an experienced European Last‑Mile Product Manager to lead and optimize our last-mile delivery network across Europe. This role combines strategic product planning, supplier development, operational excellence, and cross-functional collaboration to drive service quality, cost efficiency, and scalable growth in the European market.
Lead the development and performance management of European last-mile delivery partners.
Ensure reliable capacity planning for daily operations and peak seasons.
Establish a supplier evaluation framework measuring timeliness, cost, quality, and compliance.
Drive continuous improvement in supplier service standards.
Research European last-mile market trends and customer demand.
Develop product roadmaps and define competitive last-mile offerings.
Build and maintain cost models to dynamically optimize pricing and cost structures.
Translate market and operational insights into actionable product improvements.
Monitor key operational KPIs including transit time, damage rates, and on-time delivery.
Create dashboards and reporting frameworks for real-time visibility.
Establish rapid exception handling and escalation processes.
Collect and analyze customer feedback to inform product enhancements and supplier improvements.
Work with sales and account teams to design customer-specific last-mile solutions.
Provide product training and support in tenders, proposals, and client presentations.
Coordinate with technical teams to implement API integrations and enable digital connectivity of last-mile systems.
Promote data-driven decision-making across operational and cross-border teams.
5+ years in European cross-border logistics operations, focusing on last-mile delivery.
Experience leading supplier negotiations and managing contracts with annual value ≥ EUR 5 million.
Familiarity with EU VAT regulations, EORI customs clearance processes, and local delivery regulations (e.g., Germany Postal Act).
Expertise in logistics cost modeling and cost analysis.
Strong commercial negotiation skills with a proven record of high-value contracts.
Solid understanding of EU logistics regulations (VAT, EORI, GDPR) and local delivery compliance.
Business-level fluency in English (TOEFL ≥100 or equivalent).
Mandarin Chinese fluency is required.
German (B2) or French (B1) is a plus.
End-to-end supply chain perspective with strong execution capability.
Ability to coordinate European teams and resources for peak-season capacity planning.
High stress tolerance and adaptability to seasonal fluctuations in cross-border logistics.
Strong contingency planning and risk management skills.
Minnovation International stands at the forefront of facilitating business expansion and fostering sustainable development. We seamlessly integrate international expertise with a deep understanding of local complexities to assist you in establishing operations in new countries and growing your business locally.
Headquartered in Stockholm, Sweden, we provide both local and international HR Services, such as:
• Recruitment and Staffing
• Dispatch/Personnel Outsourcing
• HR Outsourcing/On-site HR Support
• Payroll Outsourcing
• Mobility Service/Work Permit Application
• Culture Training and Organizational Development
• Union Relationship Management
We specialize in creating a bridge for our clients to establish their businesses and enter new markets in Sweden, Nordics and Europe.
For our established customer in the region we support in growing and develop the company in terms of quality recruitment and staffing services.
