About us
Rentokil Initial plc
Rentokil Initial (RI) delivers services that ‘Protect People, Enhance Lives’. We protect people from the risks of pest-borne disease, the risks of poor hygiene or from injury in the workplace. We aim to enhance lives with services that protect the health and wellbeing of people and the reputation of our customers’ brands. Throughout the world, demand for higher standards of public health, stricter food safety legislation and compliance with workplace safety regulations are driving demand for our service expertise.
Rentokil Initial is a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa:
Rentokil Initial has identified three core values that underpin our business - Service, Relationships and Teamwork. By living our values, we are better placed to offer consistently outstanding customer service.
The Europe Key Account Manager (EKAM) is a newly created, strategic role designed to unlock significant growth opportunities within the European market. Focused on EU-centric multinationals, the EKAM will bridge gaps by identifying and securing new strategic business while elevating high-potential local accounts to regional status. This role will be reporting into the Sales Excellence Director Europe.
Responsibilities include:
1. Strategic Account Leadership
Lead and scale key multi-country accounts across Europe, acting as the central point of coordination between local and regional teams.
Ensure full contract compliance and service consistency across all European markets.
Promote best practices and support continuous process improvement to enhance regional account management effectiveness.
2. New Business Development
Identify and secure new strategic accounts headquartered in the EU, targeting a segment of large multinationals.
Elevate "Large Local" accounts with growth potential to regional status.
Generate leads and support in-country teams to drive long-term revenue across the region.
3. Revenue Growth & Retention
Drive organic growth through structured upselling, cross-selling, and footprint expansion within existing accounts.
Maintain high retention rates (Target: 90%+) for European regional and global accounts.
Utilise data analysis to identify proactive risk mitigation strategies and accurate forecasting.
4. Client Relationship & Collaboration
Foster long-term partnerships with regional stakeholders, leading business reviews (QBRs) and delivering innovation updates.
Work closely with local Key Account Managers to ensure alignment between market-level delivery and regional opportunities.
Centralise knowledge and data to streamline cross-border communication and problem-solving.
We'd love to hear from you if you have:
A proven track record in National or Regional Account Management, preferably within sectors such as Facilities Management (FM), Food & Beverage Processing, Retail, Logistics, or Pharma.
A strong understanding of complex commercials, multi-market contracts, and tender completion.
The ability to act as a "Strategic Connector," aligning diverse market-level teams toward regional goals.
Are motivated for senior sales leadership; capable of managing high-value portfolios and demanding global stakeholders.
What you can expect from us:
This role is working as part of the Europe Regional team, and so can be based out of any of our regional offices. The role will involve travel across Europe.
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business.
As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.
Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
