Job Description

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Function

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.
If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.
Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Reckitt is building the capabilities, governance, and partnerships needed to win on Amazon, not just today, but for the long term. This means driving supply reliability, forecasting precision, and supply agility across markets, while shaping the way Reckitt and Amazon work together as strategic partners.

The European Amazon Supply Excellence Lead is accountable for building a high-performing, regionally connected Amazon supply operation, translating global strategy into consistent, high-quality execution across EU markets, while elevating capability and eliminating fragmentation. This role drives coordination, execution and adapts to EU reality and feedback learnings. It is the layer between Global and EU markets. The role reports into the Global Amazon Supply Lead.

Location & travel: This position is based in the UK (Slough) and requires up to 25% travel

Your responsibilities

High ownership of Amazon service levels in the markets without direct accountability
Working closely with market supply teams to identify structural issues and E2E responsibility of service improvement projects
Coordinate EU market execution for Amazon (forecasting, events, availability)
Lead regional workstreams (4 pillars: eventing & forecasting, operational excellence supply network, customer engagement)
Partnering with product readiness pillar workstream Lead
EU PQV governance: act as the single EU point of contact with Amazon, ensuring markets apply global Amazon PQV governance consistently. Markets have ownership of analysis and fixes
Support markets in preparing for Top-to-Top, 30/60/90, and strategic Amazon forums
Identify best practices within EU, scale them across markets and act as escalation point for cross-market issues impacting EU performance
Partner closely with Global role to feed insights back into the global roadmap (feed EU insights, risks, proven practices into the Global Amazon Supply to shape standards and priorities)
Partner closely with Amazon EU teams to develop joint business plans and strive for operational excellence in the markets
Consistent execution across EU markets, reducing fragmentation and identifying and addressing gaps through shared practices, templates and focused support
Regional coordination for Amazon events, so factories receive clear and timely signals
Amazon KPI reporting and provide overview for management visibility

The experience we're looking for

Minimum 3 to 4 years of experience in supply chain, eCommerce operations, or customer-facing logistics roles, with at least 2 years of direct Amazon account experience
Amazon experience: direct experience working on the Amazon account (as a vendor or seller side), with working knowledge of Amazon operational model, compliance expectations and how to navigate its processes (PQV, forecasting, event management, etc)
Change agent and challenger: experience challenging existing ways of working, driving change and landing new ways of working in complex settings
Customer service or supply chain background, ideally within CPG industry

The skills for success

Bachelor’s degree or equivalent in Supply Chain, Business, Operations Management, or a related field
Entrepreneurial mindset: thinks outside the box and always look for a more effective way forward
Collaborative: builds trust and credibility across functions and markets, able to operate effectively with no direct authority over market teams
Strong stakeholder management skills: able to align and mobilize teams across Supply, Commercial, and Amazon without direct authority
Strong analytical and problem-solving skills: able to identify supply issues, find root causes, drive structural solutions
Communication and simplification: able to translate complex supply topics into simple messages for commercial, supply and leadership audiences
Able to build structure in ambiguous environments: able to set priorities, to design workstreams, and drive accountability across markets

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

About Reckitt

Every day, in everything we do, our purpose is to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. And we have a fight on our hands. A fight to make access to the highest quality hygiene, wellness and nourishment a right and not a privilege.

Each of our products is designed to do exactly this. Our well-loved brands have been making a difference to people’s daily lives around the world for more than 200 years. Brands including: Durex, Dettol, Enfamil, Nurofen, Strepsils, Gaviscon, Mucinex, Nutramigen, Lysol, Harpic, Cillit Bang, Finish and Vanish.

By 2030, our ambition is to reach half of the world, every year. We’re a growing global community of over 43,000 people on a journey of transformation and sustainable growth. Together, our success will continue to positively impact communities everywhere, for a healthier planet and a fairer society.

Want to learn more about us? Visit reckitt.com

Industry

Manufacturing & Production

Company Size

10,000+ employees

Headquarters

Slough, GB

Year Founded

Unknown

Website

reckitt.com

Social Media

EU Amazon Supply Excellence Lead