Job Description

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Associate

& Summary

We are looking for a highly motivated Business Analyst to join our PwC ETIC Team. The role involves working in a cross-functional, agile environment supporting digital product implementations and enhancements, customer-facing platforms and backend integrations.

The ideal candidate acts as a bridge between business stakeholders, market teams, and technical delivery teams, ensuring clarity, alignment and high-quality implementation.

Key Responsibilities

• Elicit, analyze, and document business and system requirements

• Facilitate workshops with business stakeholders and technical teams

• Translate business needs into clear, structured user stories with acceptance criteria

• Manage and refine backlog items using Jira

• Maintain structured documentation in Confluence

• Create process flows, BPMN diagrams, and user journeys (e.g., via draw.io)

• Support end-to-end requirement traceability

• Coordinate across frontend, backend, and integration teams

• Perform and support User Acceptance Testing (UAT) activities

• Analyze system behaviors, logs, and API interactions where required

• Ensure alignment between business expectations and delivered functionality

• Contribute to continuous improvement within agile delivery streams

Required Qualifications & Experience

• 3+ years of experience as a Business Analyst in software implementation or enhancement projects

• Experience working in Agile/Scrum environments

• Strong requirements gathering and stakeholder management skills

• Proven experience writing structured and testable user stories

• Experience facilitating workshops and cross-functional discussions

• Background in Financial Services (banking, leasing, automotive finance, insurance, etc.)

• Fluent in German and English (written and spoken)

Technical & Tooling Experience

Required:

• Jira

• Confluence

• Process modeling tools (e.g., draw.io)

• Microsoft Excel

• PowerPoint

Nice to Have:

• Adobe Analytics

• DataDog (log analysis / monitoring)

• CloudGuard

• AWS (basic understanding of cloud environments)

• Figma (UI collaboration)

• API understanding & system integration exposure

What We’re Looking For

• Structured and analytical thinker

• Strong communicator and facilitator

• Ability to navigate complex stakeholder landscapes

• Detail-oriented yet able to see the bigger picture

• Comfortable working in international, cross-border teams

• Proactive, solution-driven mindset

What You’ll Gain

• Exposure to a large-scale digital transformation program

• Work within an international agile setup

• Opportunity to collaborate with cross-functional experts across markets

• Strong growth and learning environment

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date