Job Description

Entity:

Customers & Products

Job Family Group:

Ethics & Compliance Group

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The Ethics & Compliance Liaison - Concerns Management Specialist supports the M&C Americas E&C program by coordinating and managing local concerns for the M&C Americas US business. This role focuses on high volume intake, triage, documentation, and trend analysis across Code categories including Bullying, Harassment & Discrimination (BHD), conflicts of interest, fraud, and other compliance areas. The role works closely with the M&C Americas Lead ECL, VP E&C and Engagement M&C Americas, Business Integrity, Legal, and PC&C to ensure concerns are handled confidentially, objectively, and in accordance with bp’s Code of Conduct.

Shift Time - 5.30 PM IST to 2.30 AM IST

Role responsibilities

• Manage and document all concerns for M&C Americas US across BHD, fraud, conflicts and other Code area.

• Support high volume concerns operations (approx. 200 cases/month)

• Partner with Lead ECL, Business Integrity, Legal and PC&C on concern handling.

• Maintain confidentiality, independence, and accurate case documentation.

• Identify trends and emerging risks for proactive mitigation.

• Support awareness of bp’s Code of Conduct and non retaliation expectations

Knowledge, Skills & Experience:

• Bachelor’s degree in Business, Law, HR, or related field.

• Minimum 5 years of concerns management or E&C experience

• Strong communication and stakeholder management capability

• Ability to handle sensitive information with confidentiality and sound judgement

• Analytical skills to identify patterns and assess risk

Core Competencies:

• Experience in PC&C or similar high volume concerns environments.

• Working knowledge of concerns systems or case management tools

Why Join our team?

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!

Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Anti Corruption Compliance, Codes of Conduct, Communication, Conflict Management, Consulting, Courage, Data Analysis, Decision Making, economies and structures, Employee and labour relations (Inactive), Ethical Compliance, Ethical judgement, Ethics, Fraud Prevention, Global Perspective, Global trend analysis across society, Grievance Handling, HR Issues, Influencing, Intelligence writing and briefing, Issues and Policy Management, Knowledge Sharing {+ 8 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.