Job Description

About the role

We have a fabulous opportunity for a general compliance expert to join our team as an Ethics & Compliance Specialist. In this key role, you will support the day-to-day operations of our Global Ethics & Compliance Office, acting as a vital resource for the enterprise and assisting in the oversight of ethics initiatives and programs.

The successful candidate will be an advocate for a culture of integrity—working closely with stakeholders in Legal, HR, Finance, and Communications to implement pragmatic compliance solutions. You will provide the essential support and coordination required to ensure our global operations maintain the highest standards of ethics and regulatory adherence.

This is a permanent / FTC position designed for an ambitious professional looking to grow their career within a sophisticated global compliance function.

Key responsibilities include:

• Program Coordination: Support the execution of compliance program management, assisting with self-assessments and gathering data for root cause analysis
• ​ Operational Support: Assist in the management of the Global Ethics & Compliance Office, including drafting E&C materials, and internal communications
• ​ Helpline Administration: Administer the company’s global Helpline program by managing case intake, tracking system workflows, and monitoring the completion of corrective actions
• ​ Disclosure Management: Support the Conflict of Interest and Gift Disclosure programs, monitoring disclosures and ensuring all related training and case management tasks are up to date
• ​ Cross-Functional Collaboration: Coordinate with regional teams to share best practices and work with stakeholders to identify and mitigate potential compliance process gaps
• Reporting & Research: Maintain up-to-date knowledge of regulatory changes and assist in creating presentations and documentation for Ethics & Compliance standing meetings and townhalls

About you

• Bachelor’s degree (or equivalent) in a relevant area with demonstrable experience in a Legal or Compliance environment
• Experience of Project Management in a similar complex, matrix environment
• ​Solid understanding of compliance principles, with the ability to learn and manage case management systems and disclosure workflows
• ​A proactive professional with a "learning on the fly" mindset, capable of managing multiple tasks and deadlines in a fast-paced environment
• ​Strong writing and research skills, with the ability to draft clear policies and engage effectively with stakeholders across different functions
• ​Proven ability to handle highly confidential information with diplomacy and sound judgment
• ​A collaborative team player dedicated to supporting the business while maintaining a rigorous focus on ethics and internal governance

Benefits

• Competitive salary
• 25 days annual holiday plus bank holidays
• Pension scheme, life assurance and income protection
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Location: This is a hybrid role, split between the London Paddington office (3 days) and home (2 days).

About us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

Fair recruitment at DS Smith

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

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