Job Description

Who we are looking for

The ETF Settlements Officer ensures accurate and timely settlement of primary-market ETF creations and redemptions—both in-kind and cash—while maintaining strong operational controls. This role involves close coordination with authorized participants (APs), brokers, custodians, and internal ETF servicing teams to deliver seamless post-trade execution.

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Why this role is important to us

• Execute and monitor settlement of ETF orders (in-kind and cash) through CSDs and DTC/NSCC, ensuring proper DVP/FoP flows.
• Validate order confirmations, reconcile ETF shares and basket components, and resolve settlement fails and cash breaks promptly.
• Coordinate settlement instructions with APs, brokers, and custodians; manage manual bookings when required.
• Utilize internal platforms (e.g., Fund Connect, ETFGP, Enlighten) for order processing and lifecycle monitoring.
• Calculate and verify create/redeem fees, collateral requirements, and ensure accurate posting to custody and fund records.
• Prepare daily/weekly reporting, track operational metrics, and support process improvement initiatives.
• Respond to client inquiries with clear, timely communication and maintain strong cross-functional relationships.
• Adhere to risk and control standards, audit requirements, and information-classification policies.

Qualifications

• 3–5+ years in custody/settlements or post-trade operations; ETF servicing experience preferred.
• Knowledge of in-kind basket workflows, cash DVP, and settlement via NSCC/DTC and international CSDs.
• Proficiency in Excel and operational tools; familiarity with Fund Connect, ETFGP, and Enlighten is a plus.
• Strong analytical and reconciliation skills; ability to work under tight deadlines with attention to detail.
• Excellent communication skills and ability to engage clients and internal partners.

Education

Bachelor’s degree in Finance, Accounting, Economics, or related field.

Salary Range:

$60,000 - $101,250 Annual

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.