Job Description

The candidate is expected to fulfill a management role in Citi’s NAM ETF Operations. Candidate will have 3+ years of ETF Operations experience. The candidate is required to have strong knowledge and practical experience of the following core fund operational processes:

• PCF file preparation, including reviewing the relevant component stocks, quantity and prices
• ETF creation and redemption order processing for primary market
• ETF creation and redemption settlement arrangement, both in cash and in kind
• ETF units settlement arrangement and relationship with AP’s
• Handling AP inquiries related to the ETF creation / redemption orders
• CNS for ETFs as Index receipt agent
• ETF rebalancing handling
• ETF collateral processing and P&L calculation

The candidate should also have experience in the following responsibilities of the ETF/fund operations:

• Working knowledge of mutual fund accounting, particularly as it relates to ETFs
• Knowledge of custody, particularly as it relates to ETFs
• Resolve transaction services issues
• Assist with providing informal guidance or on-the-job-training to new team members as required
• Demonstrate management ability
• A good knowledge of the technology and the ability to participate in testing

This candidate should have 3+ years’ experience in ETF Operations. The candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. The candidate will be responsible for maintaining the operating controls functions and reviewing the work of staff members. The candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate should also be methodical and has excellent oral and written communication skills.

Job Family Group:

Operations - Transaction Services

Job Family:

Fund Accounting

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Sep 15, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.