Ø To provide quotes to customers in a timely manner, ensuring all quotes are sent with the correct and accurate information requested by the customer, including any supporting information
Ø As part of a team, monitor the estimating shared email box and respond to enquiries and requests promptly
Ø Following guidance and in accordance with procedure provide appropriate prices when quoting which win work and make profit for CTS.
Ø Ensure that estimating activity is performed efficiently and to the relevant legal, statutory and customer's requirements, without loss in quality or standards.
Ø Manage the process of annual updating regional rates to reflect pricing changes, as well as amendments to specific customer termed rates which need to be reflected in Netsuite
Ø Work with relevant subcontractors (both within the Group and outside it) to ensure we have access to agreed rates for work CTS subcontract on a regular basis
Ø Ensure all quotes are populated and updated on our CRM system
Ø Manage and record key commercial metrics associated with estimating and quotations including (but not limited to) win rate, reasons for quotes being declined.
Ø Ensure the confidentiality of all customer information obtained or created during the performance of estimating customer quotations.
Our Values
Think Customer
Our customer is the focus of everything we do and through them we maximise our reputation and growth.
Speed and Agility
Own it. Be Bold. Take Action. Get it done.
Be Transparent
We are open and honest and act with integrity at all times.
Work Together
We work and collaborate as one team and look out for our fellow colleagues.
Act Responsibly
Fearless in taking accountability, we give responsibility to other and treat everyone with courtesy dignity and respect.
Be Proud
We celebrate our achievements, learn from our experiences, and take pride in all we do.
CTS (formally Construction Testing Solutions) are the UK’s go-to partner of choice for all Construction Materials Testing, Structural & Pavement Investigations, Subsidence Investigation and Calibration Services.
With headquarters in Leicester and a nationwide network of laboratories and offices, offering a wide range of construction testing, inspection and compliance services, CTS supports all sectors of the construction market including infrastructure, commercial, rail, road, residential, airports, tunnelling, mining, and utilities as well as brownfield regeneration.
CTS offers full lifecycle services covering everything from pre-build site evaluations and designs to the testing of construction materials through to the management of the built environment, undertaking physical as well as non-destructive surveys and assessments of buildings, structures and highways.
A program of acquisition has seen the business grow exponentially over the years, extending our capabilities and capacity across a broader range of construction testing, inspection and compliance services.
