Job Description

Capital SMART continues to lead the way in accident repair technology! We take pride in our strong partnerships and the ongoing growth that’s driven by our dedicated team of over 1,600 members across Australia and New Zealand. Our focus remains on innovation, as we strive to make a positive impact in the industry.

This role involves working with insurance companies, customers, and repair technicians to ensure precise estimates and quality service delivery.

Together We Do It Right!

With safety and quality at the forefront of everything we do, this role requires, but is not limited to:

• Conducting thorough vehicle damage assessments and preparation of detailed repair estimates.
• Utilisation of Audanet software for estimate preparation and documentation.
• Perform comprehensive parts checks to verify availability and pricing.
• Communication with insurance adjusters regarding claim details and repair procedures.
• Coordinating with customers to explain repair processes and timelines.
• Working closely with technicians to ensure estimate accuracy and feasibility.
• Maintaining up-to-date knowledge of vehicle systems and repair techniques.
• Maintaining accurate records.
• Review and approval of supplement estimates as needed.
• Ensuring compliance with industry standards and safety regulations

About You:

• Minimum 3 years of collision repair estimating experience.
• Proficiency with Audanet estimating software.
• Strong knowledge of automotive parts and repair procedures.
• I-CAR training certification preferred (not essential).
• Excellent attention to detail and accuracy.
• Strong communication and customer service skills.
• Proficient computer skills and software navigation.
• Problem-solving and analytical thinking abilities.
• Time management and organizational skills.
• Ability to work independently and as part of a team.
• Knowledge of insurance claim processes.

This is a Full-time position with standard industry hours, Monday to Friday - No weekend work!

Join our team and contribute to delivering exceptional collision repair services while building your career in the automotive industry. We value precision, professionalism, and customer satisfaction in everything we do.

To apply, please submit your resume detailing your relevant experience with collision repair estimating.

Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places!