Job Description

Omni Scottsdale Resort & Spa at Montelucia

Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The resort features 293 guest rooms, including 38 luxury suites and two presidential suites, along with award-winning dining at Prado and Scottsdale’s only Hammam experience at Joya Spa.

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to creating a culture of warmth, respect, and growth- where every associate is empowered to deliver exceptional service and create memorable moments for our guests. Join a team that takes pride in genuine hospitality and is committed to helping you grow personally and professionally.

JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

Position: Esthetician

Department: Spa

Purpose: The Esthetician is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

Reports to: Spa Director/Manager

Summary of Position: To provide and maintain the highest standards of Esthetics , facial treatments and recommendations for home care, daily operational procedures, overall excellent client care, creating a feeling of rest and relaxation for our guests, resulting in high retention and increased treatments and retail sales for the Joya Spa and Salon. Estheticians will focus on exceeding Guest expectations by relying on guest preferences placed in the guest history, while maintaining Omni standards as well as the Guest safety at all times.

Qualification Requirements:

• Reading, writing, and oral proficiency demonstrating the ability to effectively communicate with our associates, members, and guests.
• Excellent communication skills.
• Pleasant and outgoing personality.
• Preferred minimum of 2 years of experience in the Esthetics field, with one year of experience in an upscale operation.
• State of Arizona License Required.
• Ability to remain calm and organized in a busy environment.
• Able to stand and walk for at least 10 hours per day and squat or bend to lift up to 30 lb. boxes

Essential Job Functions:

• Provide the very highest quality in terms of treatment and professional concept.
• To work as part of the Spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax, and regain a sense of balance and harmony in their lives.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
• Ensure all equipment and linens etc are fully stocked on a day to day basis in your treatment room.
• Ensure all inventory levels are accurate so that you are prepared for your day.
• Ensure all guests depart with a completed prescription form after each and every service.
• Strive to consistently meet retail sales goals per day / week / month.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• Responsible for setting up the treatment rooms according to procedures and dispose of laundry on a timely basis.
• Relay with confidence product and service benefit to guests.

Required Skills

• Self-motivated
• Maintain a professional appearance at all times
• State of Arizona Cosmetology or Esthetics License
• 1 year’s minimum experience in skincare, make-up application, waxing experience in administering facials
• Proven sales / recommendation background
• Team player
• Responsible, dependable
• High personal standards and values
• Excellent client care, guest service and attention to detail
• Ability and willingness to update technical skills by facilitating and participating in on-going training
• Effective communicator
• Flexible and cooperative

Physical Demand Analysis:

• Positions: * Sitting
• Computer use: head/neck rotation to right
• elbow flexion
• wrists neutral
• rapid finger motions
• Lifting through full range
• Standing/walking
• Squatting/overhead reach into files
• Force: 0-10 lbs. for most office related items
• 50 lb. boxes are maneuvered into position but not lifted
• Heavy exercise machines: 100 lbs. +
• Repetitions: * Sitting: 1-3 hours per/day
• Standing/walking: 1-10 hours per day
• Lifting: frequently
• Squatting/overhead reaching; frequently
• Sensory: Sight, speech, and hearing for performing personal training and customer contact

JOB DESCRIPTION

Safety Responsibilities:

Must learn and comply with all Company safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisor or Manager On Duty; must be familiar with all safety features of equipment, machinery, or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function

(This includes training your subordinates on these procedures, and making certain that they are well educated on what to do and what not to do scenarios); and must be familiar with emergency exits of work area and what the procedures are when a fire alarm sounds.

Additional Requirements:

Associates must fulfill the performance standards of this position and comply with policies, rules and procedures of the Company, including those set out in the Associate Handbook or otherwise communicated (verbally or in writing) to associates.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Company. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Company officials.

This job description does not constitute an employment contract between Omni Hotels and any associate.

The job responsibilities of this position may include cross training in other functions or positions to ensure satisfactory operation of the department or work area.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.