Job Description

YOUR MISSION (The Job Description)

The Esthetician will be responsible for delivering a knowledgeable, warm, and truly remarkable spa treatment to our guests, ensuring everyone leaves feeling better. The Esthetician must have a passion for skin care and provide curated recommendations for home care through retail sales.

Qualifications

THE NITTY-GRITTY (The Essential Job Duties)

• Perform skin care, waxing, and body treatment services, retaining both protocol and product knowledge
• Use excellent communication skills with guests, staff including verbal, written and body language. Be able to adjust your service and treatment as necessary as a result of this communication.
• Maintain a clean, hygienic, and organized work environment including stocking of supplies, mixing and portioning spa product in accordance with state board standards.
• Follow guest service, treatment and presentation standards
• Prepare treatment product and supplies for each guest and be able to make recommendations for treatments and home care products to meet their needs
• Assist with additional job-related tasks as directed by Leadership
• Other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

• Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
• Strong communication and presentation skills to all levels of management
• Creativity and innovation are essential!
• Ability to think outside the box and approach all issues with a completely fresh approach
• Ability to anticipate needs and over deliver wherever possible
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Excellent customer relations, communication, presentation and organization skills of utmost importance
• Able to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to enthuse and motivate others
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service

MUST HAVE'S

• Current, legal, and unrestricted ability to work in the United States
• Communicate effectively at all times, with customers as well as all levels of employees
• Inspect and maintain areas for which responsible.
• Must be able to distinguish between different denominations of currency and make change
• Review and comprehend all necessary documentation
• Use the equipment associated with the position, including but not limited to exercise equipment, spa facilities, cash register and computer scheduling system
• Effectively and efficiently move around work area
• Work physical in nature and requires the ability to balance, bend, carry, climb stairs and ladders, crawl, reach, squat, and twist. These actions are required to assist guests in the proper use of equipment and to perform other job duties.
• Current, legal and unrestricted ability to work in The United States
• Valid Nevada State Board Cosmetology or Esthetician License

WOULD BE NICE TO HAVE'S

• Minimum 2 years' experience as an Aesthetician in a resort spa environment

THE WORKING CONDITIONS

• Always communicate effectively, with customers and all levels of employees
• Must be able to distinguish between different denominations of currency and make change
• Review and comprehend all necessary documentation in English
• Use the equipment associated with the position, including but not limited to exercise equipment, spa facilities, cash register and computer scheduling system
• Effectively and efficiently move around work area
• Work physical in nature and requires the ability to balance, bend, carry, climb stairs and ladders, crawl, reach, squat and twist. These actions are required to assist guests in the proper use of equipment and to perform other job duties
• Lift up to 60 pounds and push and pull up to 100 pounds of towels, equipment and supplies
• Operate in a working environment that is subject to varying levels of cold, heat, wet/humid conditions, crowds and sound. Incumbents are at times subject to hazards such as slippery conditions. Proper safety precautions are taken. You may come into contact with pet hair/dander

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*