Job Description

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

The Esthetician is responsible for performing all spa services including facials, waxing, make-up applications and additional related treatments. Also needs to provide a level of excellence in guest service to internal and external guests. To actively participate inside work that support service and guest experience.

ESSENTIAL RESPONSIBILTIES

• Stock station for daily services, maintaining a clean work area throughout the entire day
• Prepare station for guests’ arrival
• Promptly greet guests in a warm, friendly and professional manner
• Provide services in an exceptionally timely, safe, thorough and professional manner
• Performs services keeping guest satisfaction a priority while running on time for next guest appointment
• Maintain pleasant and professional conversation as lead by the guest
• Become familiar with guest names and acknowledges them by name
• Serves each guest on a one-to-one basis with utmost courtesy
• Be well versed with skin care ingredients and make appropriate retail recommendations
• Personalize all services and anticipates guest requests whenever possible
• Constantly displays outstanding communication and guest relation skills
• Process dirty linens, fold, stock and put away clean linen
• Help maintain and clean all common areas of the spa both front and back of the house.
• Helps with deep cleaning duties and reorganization as needed and/or assigned.
• Merchandising of retail product to include displaying, straightening and dusting of products
• Demonstrates a professional attitude in all interactions with guests, hotel staff and vendors
• Maintain a cooperative attitude in working with management and fellow team members
• Adheres to all Mining Exchange Hotel and Spa standards, procedures and guidelines.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school degree or equivalent.
• 1-2 years spa & recreation experience at a major resort/spa. Hotel experience preferred.
• Knowledge of spa, massage and salon services, credentialed requirements & practices.

PHYSICAL DEMANDS

• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!