Job Description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Training & development

Equipment Technician – Espresso Medic of San Diego
Are you the kind of person who loves figuring out how things work—and even more, getting them working again? Do you take pride in doing quality work that people depend on? Espresso Medic is looking for an Equipment Technician who brings solid technical skills and a customer-first attitude to every service call.
What You'll DoAs an Equipment Technician, you'll be the person café owners and restaurant managers count on when their equipment needs attention. You'll travel to commercial locations throughout San Diego, troubleshoot issues, complete repairs, and build relationships with the businesses that keep our coffee community thriving.


Your day-to-day includes:

• Diagnosing and repairing commercial espresso machines, grinders, and coffee equipment at customer locations
• Completing service calls on time with clear communication throughout the process
• Documenting your work thoroughly—what you found, what you fixed, and what customers need to know
• Representing Espresso Medic professionally at every customer interaction
• Maintaining your service vehicle, tools, and parts inventory
• Using our CRM and service ticket systems to track customer history and follow-up needs
  
  

What You'll BringRequired:

• 1-2 years of experience servicing commercial coffee equipment, or equivalent technical training
• Working knowledge of espresso machines, grinders, and related equipment
• Strong troubleshooting skills and mechanical aptitude
• Professional customer service abilities and communication skills

Bonus points for:

• Background in hospitality, food service, or specialty coffee
• Experience with water filtration systems
• Familiarity with multiple equipment brands

Why Espresso MedicWe're part of Bird Rock Coffee Roasters, which means we share a commitment to excellence, genuine relationships, and doing things the right way. You'll work with a supportive team that values learning and technical development.


What we offer:

• Competitive Pay: $45,000-55,000/year (based on experience)
• Participatory health benefits package
• 401(k) with 4% company matching
• Paid holidays
• Company vehicle for service calls
• Modern facility with quality tools and equipment

Our Values in Action

• Product Excellence Quality repairs that keep businesses running reliably
• Customer Service Understanding that your work impacts real people and their livelihoods
• Mastery & Growth Continuous learning and technical development
• Authentic Communication Clear, honest interactions that build trust
• Role Ownership Taking responsibility for your work and its impact
  
  

Ready to Join Us?If you're looking for a role where your technical skills make a real difference in San Diego's coffee community, we'd love to hear from you.
Espresso Medic is an equal opportunity employer committed to creating an inclusive environment where all team members can thrive.

Compensation: $25.00 - $27.00 per hour

JOIN TEAM BIRD ROCK COFFEE! 

We are looking for exceptional, inspirational and motivated team members. 

Recognized as Roaster of the Year in 2012—a national once-in-a-lifetime award given by Roast Magazine—Bird Rock Coffee Roasters is proud to have put Direct Sourced, Single Origin, exceptional coffee on the map in San Diego. A regular contributor to the international coffee industry, a consistent winner of scores above 90 from Coffee Review, and the North American Golden Bean Awards, the recipient of a 2023 Good Food Award, and with a Q-Grader certified Director of Coffee on site, Bird Rock's staff is sought after throughout the world for their coffee expertise. Going beyond the perfect latte, Bird Rock Coffee Roasters has a top-quality roasting program on site, a pour-over bar featuring some of the best, seasonal varietals, monthly staff cuppings, and a deep dive into the selection process and all things coffee. Bird Rock Coffee Roasters goes beyond the confines of the fair trade structure and engages in direct trade with farmers, and is proud to serve the best coffee, prepared with the utmost respect to those who grew it.

THE COMMUNITY

At Bird Rock Coffee Roasters, we believe in giving back—to the farmers and to our own community. We’re actively involved in almost every community event in Bird Rock because it’s important to be part of something bigger than ourselves. Bird Rock Coffee Roasters takes pride in showcasing the talents of local artists and performers of the Bird Rock Community. To participate or inquire about displaying your artwork in Bird Rock Coffee Roasters’ Coffee Bar, please EMAIL Bird Rock Coffee Roasters.