PC Support services is looking for a dedicated, passionate student, with moderate technology experience to serve in a dual role as both a Player Manager for Seton Hall’s Esports Team and the Lab Consultant for our Esports Lab.
Support the League of Legends team to develop and practices, scrimmages, VOD reviews. Responsibilities include but are not limited to:
• Assisting with the design and execution of practice and game calendars
• Search for scrimmages for the League of Legends Team
• Schedule Practices and VOD Reviews
• Be present to record practice/scrimmages
• Assist in try-outs, recording data for coaches
• Ensure players are online and on time for matches and practices.
• Game-Day prep: ensuring PC’s are ready (updated and optimized)
• Assist in managing ULoL and EGF Schedules
• Complete other manager projects as assigned
Support “everyday” functioning of Esports Lab. Responsibilities include but are not limited to
• Esports Lab Consultant provides excellent customer service, technology assistance, and facility preparation for instruction, gaming, coaching, and collaboration.
• Interacts with lab patrons and aids end-users by answering questions and troubleshooting technical issues.
• Prepares lab for games/classroom instructions as requested, is willing to open/close the facility, and has the availability to work nights and weekends.
• Must have a basic knowledge of computer games, be qualified in resolving basic technology and gaming issues. Must also be familiar with standard software and hardware.
Must be a current Seton Hall student
• Basic knowledge of Windows operating systems, MS Office. Knowledge of SPSS and other software used on the SHU campus is also useful.
• Possess an understanding of Esports eco system (games, platforms, peripheral devices, esports and gaming trends, etc.)
• A strong working knowledge of Discord as this will be the primary form of communication.
• Basic knowledge of popular social media platforms social media and Esports channels/sites
• Familiarity working with database applications and querying information.
• Be a creative and detail oriented individual, capable of working collaboratively and taking initiative.
• Possess strong written and verbal communication skills, along with proficient organizational and problem-solving skills.
• Possess past customer service experience.
Physical Demands: Carrying reams of paper as needed to stock printers.
Marsha Philemon
Not Required
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO).
