Essa vaga é para você, um profissional dedicado, proativo e comprometido em oferecer um atendimento de qualidade e humanizado. Seu lugar é aqui!
Atendimento Receptivo por VOZ. E-mail/Chat (apenas em casos pontuais): Prestar atendimento financeiro a Clientes e Fornecedores.
Tratativas de demandas como: contas a pagar, consultar notas e valores de notas, impostos retidos, aplicação de débito; emitir ou enviar chave de notas de débitos; emitir relatórios de notas fiscais pagas e notas fiscais em aberto; auxílio a ferramentas internas, etc.
Obs.: Quando necessário, realizar contato ativo aos clientes.
Junte-se a nós e faça parte do nosso time!!
#VemPraAtento
#OneAtento
#LI-
Salário: R$ 1.621,00
Horário de Trabalho: Das 9:00 - 17:12
Jornada de Trabalho: 180 horas mês | Escala 5x2: Trabalha de Segunda a Sexta. Folga fixa aos sábados, domingos e feriados nacionais - VAGA PRESENCIAL UNIDADE PRADO
Local de Trabalho PRESENCIAL: Unidade Atento Belo Horizonte (Prado): Rua Jaceguai, 220 - Prado, Belo Horizonte - MG, 30411-040, Brasil.
We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America.
Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting.
We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels.
We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises.
Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
