Essa vaga é para você que ama fazer a diferença, se coloca no lugar do cliente e tem o dom de transformar um momento delicado em uma experiência positiva! 💙
Se você é comunicativo, persuasivo e gosta de buscar soluções rápidas e efetivas, o seu lugar é aqui com a gente! 😍
Então essa vaga é para você!
📞 Como será o seu dia a dia?
Você será responsável pelo atendimento ativo ao cliente por voz, com o objetivo de:
R$ 1.621,00 + Renumeração Variável de 30%
09:00 - 17:12
180h mês | Escala 5x2 - Folga Sábado e Domingo
Local de Trabalho: Presencial na Unidade Atento Nova SPII - Av. João Carlos da Silva Borges, 1240 - Vila Cruzeiro, São Paulo - SP, 04726-002
We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America.
Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting.
We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels.
We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises.
Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
