One of America's largest retailers is seeking a growth-oriented ESP Sales Supervisor to join their premier in-house Center team. Be a part of a nationwide contact center focused on customer service and sales initiatives!
Responsibilities
Lead and manage a dynamic team of 15-20 salespeople, steering them towards achieving goals set by senior management.
Motivate the team to explore new deals, identify prospects, and effectively engage with clients.
Mentor, coach, and train the team to enhance their effectiveness as sales professionals, aiming to surpass departmental KPI goals.
Innovate and implement new sales initiatives, strategies, and programs targeting key demographics.
Develop and impart comprehensive training to agents on effective sales pipeline management.
Cultivate positive team morale through transparent communication, engaging contests, and constructive issue resolution.
Provide inspiring sales and professional leadership, fostering a collaborative and high-performing team.
Collaborate with management to refine strategies and procedures that benefit both employees and customers.
Assist in promoting internal business channels, such as Lead Generation, for sustained growth.
Actively participate in identifying additional sales opportunities to maximize team performance.
Engage with customers as needed, delivering professional and excellent customer service.
Qualifications & Skills
Property & Casualty Licensed or ability to acquire a Property & Casualty License
Minimum 2 years of Supervisory/Management experience in the Insurance Field
Preferred track record of superior performance metrics
Strong negotiation skills
Effective decision-making abilities
Demonstrated leadership skills
Excellent verbal communication skills and telephone manner
High proficiency in the use of MS Office Suite and Salesforce
Impact Your Future
Matching Candidates and Companies
Northern Impact is dedicated to connecting innovative professionals
in engineering, architecture, retail, marketing/sales, information technology, legal, HR, finance & accounting with growing and like-minded companies.
Organizational Values
Team Collaboration – We treat each candidate and employer as a member of the team. As with any successful team, timely and effective collaboration is paramount. We are dedicated leaders of the recruitment process, ensuring our candidates and employers succeed.
Communication – We ensure candidates and companies are given real-time feedback on the status of the recruitment process to ensure all parties are satisfied.
Culture – Corporate culture and fit are critical to the long-term success of being any hire hired. We are
dedicated to evaluating company culture and validating a candidate’s potential fit in all recruitment's.
Results Orientated – Our goal is to find the right candidate for all of our clients – We succeed
when candidates and clients realize a long-term employment.
Growth – To help facilitate the companies’ growth and revenue with our skilled Professionals.
Impact Your Success
By submitting your resume to us, we’ll keep you up-dated on current opportunities in the job market place. Many of our placed candidates were never actively looking, but made a change because Northern Impact presented a better opportunity to get them to the next level in their career. Your resume is kept confidential and only presented with your permission. We screen companies for you and strive to match your skill, talent and passion to ensure the right cultural and long lasting fit.
Submit Resume to info@northernimpacts.com
For Business inquires call Esther Stenzler : +1 (213) 335-4696
