Job Description

ESM ITAM Lead Consultant - Licensing Associate Job Description: The ESM lead consultant for licensing is the primary authority on SW licensing strategy, entitlement governance and compliance for a ServiceNow SAM Pro implementation. This role ensures that complex vendor licensing rules are accurately interpreted and configured in SAM Pro solution. This role will work closely with SAM architect, ServiceNow developers and project manager. Key responsibilities: • Define governance standards for entitlement management, SW usage tracking, SW lifecycle controls, and auditing parameters. • Translate SW publishers specific licensing rules into technical and functional requirements for SAM Pro configurations. • Review and validate software models, license metrics, entitlement imports and mapping structures. • Ensure SAM pro reconciliation logic reflects correct license rights, usage rights, downgrade and upgrade rights etc. • Provide expert knowledge on complex publishers' license usage rights e.g. Oracle processor, IBM PVU, SaaS subscription (usage/seat/role based) • Identify opportunities for cost reduction, optimization, re-harvesting, and contract negotiation leverage. • Work with architects and developers to ensure technical build aligns with licensing rules. • Support data quality assessment and validate data ingestion for SW entitlements, contracts, and purchase records. Exp level needed (years): • 5-7+ years of hands-on experience in software licensing and SAM/ITAM consulting. • Experience in supporting or leading SAM pro implementation. • Ability to interpret contract terms, product use rights and complex license scenarios. • ServiceNow CIS – SAM Certified • ITIL Foundation Nice-to-have skills: • Experience in deploying SAM solution on Flexera and SNOW