Hexaware Technologies

ESM Architect

Hexaware Technologies  •  Republic of India (Onsite)  •  1 month ago
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Job Description

NCS TSR : ESM Architect (G7) Role : ServiceNow Solutions Architect Location : Pune Job Code : 11787 Job Title : ServiceNow Solutions Architect Skill Set : ServiceNow, ITSM Job Description : Experience: 10–15+ Years Role Summary Senior ServiceNow Architect with strong Telco domain experience to lead solution architecture, platform strategy, and enterprise ITSM transformation for Optus. Key Responsibilities • Own end-to-end ServiceNow architecture and design. • Lead ITSM and Telco solution architecture (Incident, Problem, Change, CMDB). • Design integrations with OSS/BSS, NOC tools, and enterprise platforms. • Drive governance, best practices, scalability, and security standards. • Act as technical advisor to leadership and stakeholders. Must Have • 7+ years ServiceNow, strong ITSM + Telco domain experience. • Deep understanding of ServiceNow architecture & integrations. • Expertise on Telco Industry solution/package • CSA + CIS-ITSM certification (CTA preferred
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
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