Job Description

1. Order Processing:
- Convert approved quotes into sales orders in the ERP system.
- Ensure all orders are processed in a timely and accurate manner.
2. Billing and Invoicing:
- Generate and issue invoices based on sales orders and contracts.
- Ensure all billing activities are completed accurately and on schedule.
3. Collections and Accounts Receivable:
- Monitor accounts receivable and follow up on overdue payments.
- Work with customers to resolve billing issues and ensure timely collection of payments.
4. Reporting and Analysis:
- Prepare regular reports on quote to cash metrics, including quote conversion rates, order processing times, and accounts receivable aging.
- Analyse data to identify areas for process improvement.
5. Dispute Management:
- Provide excellent customer service throughout the quote to cash process.
- Address and resolve customer inquiries and issues related to quotes, orders, and billing.
##LI-DNI Qualifications
- Bachelors degree in Business Administration, Finance, Accounting, or a related field.
- Minimum of 3 years of experience in a quote to cash role or related areas such as sales operations, billing, or accounts receivable.
- Strong understanding of ERP systems and billing software.
- Excellent analytical skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite, especially Excel.