Job Description

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.
Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.
We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.
But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.
At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.
The right people in the right roles will shape our future. So, here’s the big question: Could that be you?

The Mission

TrustedHousesitters is a fast-growing, direct-to-consumer marketplace redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique, trust-based membership model. We are on a mission to become the world's most loved travel solution for pet people, fueled by a passionate community of nearly 280,000 members.

Sustainability isn't a side project here. It's woven into how we operate, grow, and make decisions. We're a certified B Corp with a no planet B ethos, and we need someone to carry that torch while our ESG Lead is on maternity leave.

The Role: Operational, Story-telling and High-Impact

This isn't a role where you'll be writing a strategy from scratch. The roadmap, the Science Based Targets, and the decarbonisation pathway are all set. What we need is a self-sufficient operator who can pick up the reins and drive it all forward. Someone who can keep 200+ B Corp commitments on track, manage our carbon accounting, and be the go-to ESG voice across the business.

Think of it as being the ESG business partner for an entire scale-up. You'll work across every team, from marketing to procurement, translating complex sustainability data into action, storytelling, and board-level reporting. The scope is wide, the appetite for improvement across the business is massive, and the only limitation is resource, never willingness.

Depending on variables, there may be potential for this role to develop into a permanent position for the right person.

The Process

We value your time and aim for a transparent, efficient process:

1. Talent Screen: A conversation with our Talent team to explore your experience and motivations

2. Hiring Manager Session: A 30-minute call with the hiring manager to go deeper on your technical expertise and fit

3. Practical Task: A take-home exercise focused on a real-world scenario. We'll give you plenty of time and won't expect you to spend hours on it, but it will test the self-sufficiency this role demands. You'll present to the hiring manager and a senior stakeholder.

4. Offer

Salary & Benefits

Competitive salary + benefits, including:

• Fully remote work

• 25 days holiday annually plus bank holidays and Christmas to New Year closure

• Premium TrustedHousesitters pet owner and sitter membership, including airport lounge passes, sit cancellation insurance, and home and contents insurance

• x5 premium memberships for your friends and family each year

• Unlimited housesitting allowance, remote working from sits, and £500 per year towards travel costs

• Access to Spaces (co-working) locations across the globe

• Monthly working from home stipend

• MacBook

• Adopt a rescue pet and we'll cover the fees, plus paternity to help them settle in

• Quarterly all-expenses-paid meet-ups and funded team events throughout the year

• Personal development resources and dedicated development time

• Bupa Health Insurance and Dental Insurance plan

• SimplyHealth Healthcare Cash plan

• Trusted Giving scheme: employee volunteering via Onhand and employee giving via Tyve

• Weekly virtual yoga sessions

• Brighton Bikeshare

• Recruitment Referral Bonus

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing CVs, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!
In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).
At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.
Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.