Job Description

Come join our amazing team and work remote from home!

The Escrow Oversight Specialist I is responsible for providing legal documents to our tax vendor to ensure the correct tax parcel is obtained for tracking and paying taxes. This job is also responsible for maintaining and reconciling flood certificates on all loans along with monitoring timely payments of taxes and insurance on escrow and non-escrow loans. Duties are to be performed in accordance with all US State and Federal laws/regulations as well as the company’s outlined policies and procedures. The target pay range for this position is $19.00/hr - $22.00/hr.

What you’ll do:

• Facilitate and maintain relationships with our external tax, insurance, and flood vendors.
• Validate and reconcile additional disbursements as needed for tax and insurance vendors.
• Perform loan maintenance to ensure disbursements are successful.
• Verify adequate flood coverage recertification on modified loans.
• Research weekly flood exception reports, flood disputes, and process flood rechecks.
• Provide legal documentation to our tax vendor for tax parcel verification.
• Provide reports to our tax vendor on pending service release loans.
• Create research tasks for tax and insurance vendors for additional research.
• Complete all tasks and responsibilities in accordance with applicable regulatory requirements.
• Escalates higher level and more complex escrow issues as needed.
• Provide productivity summary on a weekly and month-end basis.
• Prepare complete and accurate documentation and updates to mortgagor loans in the system.
• Performs other duties and special projects as assigned.
• Intermediate knowledge of Microsoft Programs (Excel, Teams, & Outlook)
• Strong analytical skills and attention to detail.
• Strong math skills, balance, and check results for accuracy
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
• Strong time management and organizational skills
• Ability to understand complex problems and to collaborate and explore alternative solutions.
• Ability to apply common sense in performing job.
• Ability to troubleshoot basic escrow issues and make decisions that have significant impact on the department’s credibility, operations, and services.

What you’ll need:

• High school diploma or GED required. College education preferred but not required.
• Previous experience using mortgage loan servicing and loan originating systems (such as FiServ/Sagent, Encompass, Digital Portal, AutoPilot, and OnBase) preferred.
• Minimum of two (2) years related mortgage banking, and/or financial industry experience required.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

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