Job Description

As an Escrow Specialist, you will play a critical role in ensuring a seamless and efficient real estate closing experience. You’ll provide centralized operational support to Escrow Officers and local branches, managing key administrative and compliance tasks throughout the transaction lifecycle. Your attention to detail, customer-first mindset, and ability to thrive in a fast-paced environment will directly contribute to successful real estate closings and client satisfaction.

Key Responsibilities

Operational & Task Management
- Maintain an accurate and up-to-date task list via workflow dashboards, ensuring no overdue items.
- Support escrow branches by:
• Reviewing title commitments/prelims and buyer/seller information forms.
• Ordering tax certificates, HOA documents, surveys, payoffs, and lien releases.
• Balancing files and preparing closing documents.
• Completing other assigned workflow tasks as needed.
Document Review & File Management
- Evaluate real estate contracts and the supporting documents for accuracy and completeness.
- Compile and process escrow instruction packages.
- Ensure all documentation is compliant and properly filed. Branch Collaboration & Communication
- Partner with Escrow Officers and local branches to prepare for closings.
- Provide timely updates on file status, changes, and issues.
- Serve as a liaison between internal teams and external clients. Risk Assessment & Compliance
- Identify discrepancies and assess risk levels using sound judgment.
- Escalate issues appropriately to ensure compliance and mitigate risk.
Qualifications
Experience

• 1–3 years of experience in escrow, title, and/or real estate transaction support required.
• Demonstrated understanding of the full lifecycle of a real estate transaction (“life of a file”).
• Demonstrated understanding of closing documents and settlement statements.

Technical Skills

• Proficiency in Microsoft Office Suite and AI tools (i.e.- CoPilot, Gemini, Chatgpt)
• The ability to learn and navigate multiple software systems quickly and accurately as this role regularly works in escrow computer applications.

Core Competencies

• Customer Focus: Prioritize service excellence for Escrow Officers, agents, and clients.
• Self-Motivation: Work independently with urgency in a high-volume, paperless environment.
• Critical Thinking: Analyze information and resolve problems efficiently.
• Communication: Convey information clearly and professionally, both verbally and in writing.
• Collaboration: Build strong relationships with internal and external stakeholders.
• Adaptability: Manage shifting priorities and remain resilient under pressure.
• Quality Assurance: Demonstrate accuracy, thoroughness, and accountability in all tasks.

Why Join Us?

• Be part of a collaborative and mission-driven team.

Anywhere is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays , Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Group

West Coast Escrow is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. West Coast Escrow is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc.  (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate,  Century 21®,  Coldwell Banker®,  Coldwell Banker Commercial®,  Corcoran®,  ERA®, and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies