First American (India)

Escrow Assistant

First American (India)  •  Bengaluru, IN (Onsite)  •  5 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Company Summary

"First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services.

Job Summary

Escrow Assistant provide support to the NCS Office by assisting with escrow related processes and specific office

language, while adhering to standard operating procedures and company policies.

Job Description/Essential Functions

The National Escrow Assistant Team (NEAT) is comprised of elite team members of GOST Specialized

Services. After completion of training, the following are processes in which the Escrow Assistant will be

able to perform at the time of assignment to an office:

CORE PROCESSES:

  • OPEN ORDER PROCESS
  • PSA: DATA ENTRY
  • PSA: TIMELINE
  • LEAPFROG
  • DOCUMENT UPLOAD
  • FEE ENTRY (MISC DISBURSEMENTS)
  • SETTLEMENT STATEMENT – FEE ENTRY
  • WIRE VERIFICATION (DOMESTIC)
  • WIRE SET UP (DOMESTIC AND INTERNATIONAL)
  • FEDEX LABEL

NEXT LEVEL PROCESSES

(available training prior to or after deployment to an office)

  • RECEIPT INCOMING WIRES
  • IBA PROCESS
  • TASKING CHECK CUTTING REQUESTS
  • TASKING PAYOFF REQUESTS
  • INVOICING
  • 1099-S PROCESS
  • DQM ERRORS REMEDIATION
  • SIMPLIFILE E-RECORDING
  • RECORDING RECONCILIATION
  • TRIAL BALANCE AUDIT AND REMEDIATION PROCESS

Knowledge and Skills/Technology Used

  • Strong customer service
  • Attention to detail
  • Critical thinking
  • Problem solving skills
  • Excellent verbal and written communication
  • Ability to organize and prioritize submitter requests
  • Knowledge and experience with FAST/ClarityFirst applications
  • Knowledge and experience with Microsoft Office and Teams

Education/Experience

  • High School diploma or equivalent
  • College or University studies is a plus
  • Banking and/or accounting experience is a plus
  • Prior experience in the Title and/or Escrow industry preferred but not required.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.

First American (India)

About First American (India)

First American (India) Private Limited ("FAI") is a Global Capability Center (GCC) of the First American Financial Corporation (FAF: NYSE) - a leading provider of title insurance, settlement services and risk solutions for real estate transactions since 1889.

First American also provides title plant management, home warranty, and banking, trust & wealth management services. With campuses in Bangalore, Hyderabad and Salem, FAI delivers Software Development, IT infrastructure, Data & Analytics, back-office, and knowledge-processing operations to support First American’s global operations in US, UK, Australia & Canada.

FAI has been recognized a Great Place to Work® India since 2018. In 2023, FAI has been also recognized among India's Top 100 Best Workplaces for Women (Large) for the 4th year in a row, among the top 25 of India's Best Workplaces for Diversity, Equity, Inclusion and Belonging and the top 50 of India’s Best Workplaces™ for IT & IT-BPM (Large) by the Great Place to Work™ Institute.

What makes us unique is our shared value of togetherness, dedication to excellence, combined uniqueness, and consistent aspiration to do and be better. FAI fosters a work culture wherein our employees feel encouraged to strive for continuous growth, happy to be their unique selves and included regardless of their differences. As a responsible corporate citizen, FAI is also deeply committed to make a positive difference in the lives of the community and people while promoting environmental conservation efforts. We truly believe in being the change we want to see around us; therefore, we strive to instil a sense of social responsibility in our employees by embedding it into the very DNA of the organization.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Bengaluru, IN
Year Founded
1994
Social Media