Job Description

Central Bank’s Mortgage team is hiring an Escrow Administrator. As the Escrow Administrator, you will work with customers and insurance providers to ensure accurate adjustments are added/ removed from customers’ accounts. We will rely on you to conduct analyses, ensuring system inputs are coded accurately, and answer customer requests promptly. You will be responsible for balancing and reconciling checks, distributing them to the appropriate administrator, and mailing them. You will audit new and current files to ensure compliance with policies and procedures which includes the reviews of flood, hazard, private mortgage, and lender placed policies. We will ask you to review weekly, monthly, and yearly reports to ensure all items are paid timely. You will also be responsible for opening, sorting, and distributing department mail.

Qualifications

To be successful in this role, you need strong communication, customer service, and time management skills. We are looking for individuals that are accurate and attentive to detail, organized, and critical thinkers. In this role, you will need to be organized and have the desire to continue learning about regulations and compliance. We are looking for candidates with one year of loan processing or banking experience, preferred but not required.