Area: FCSD
Location: Szentendre
Grade: GSR6
Area 1 – Administration of Loyalty Program contracting frameworks
Process system framework maintenance to ensure market portfolio updates and support amendments of existing loyalty programs like Ford extended warranty, maintenance packages or Service Activated Roadside Assistance
Support implementation of new product launches in the system
Ensure adherence to Audit processes by providing evidence on system entry actions
Alignment with other Ford areas (e.g. market coordinators, IT, Finance) on Ford Protect plan system set up regarding timing, approvals and validity dates
Area 2 – Others
Support central and local Project Management
Process Loyalty document tracking to ensure short term and long term planning of Plan Maintenance and implementations
Ensure monthly Roadside Assistance Reporting based on information provided by Service Provider and quarterly Fleet reporting
Work on market specific requests and questions regarding issues during registration process of loyalty products
Support the Supervisor Ford Protect Programs regarding special requests
BA degree
Pronounced communication skills and teamwork skills
Flexibility and good assertiveness
High detail accuracy
Good skills of Microsoft Office Programs (Excel, Word)
Work experience within marketing, administration or finance
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