Job Description
Key Responsibilities
- Lead Presales Solutioning Guide pre-sales engagements by understanding client needs, conducting discovery sessions, and architecting Salesforce-based solutions that align with business strategies, including data modeling, integrations, and scalability considerations.
- Develop Value Propositions Collaborate with sales teams to craft repeatable go-to-market strategies, RFPs, and demos that highlight Salesforce's capabilities, such as Agentforce, Vlocity, or third-party integrations, while addressing objections and optimizing pricing.
- Create Prototypes and POCs Build working prototypes to validate solution feasibility, showcase features, and influence client decisions during ideation and design phases.
- Architect Robust Solutions Design scalable architectures using Salesforce best practices, including custom development, APIs, data migration, automation, and governance, while ensuring compliance with security and performance standards.
- Stakeholder Collaboration Engage with technical, business, and executive stakeholders to map requirements to Salesforce features, resolve roadblocks, and mentor junior team members on implementation strategies.
- Knowledge Sharing Deliver educational sessions, best practices, and industry insights to clients, partners, and internal teams to promote Salesforce adoption and innovation.
- Track and Report Maintain detailed records of presales activities in Salesforce CRM, including opportunity pipelines and technical proposals.
Category Details
Experience- 5+ years in Salesforce architecture, presales, or solution engineering roles, with at least 3 years focused on customer-facing presales engagements.- Proven track record of delivering enterprise Salesforce implementations (e.g., Sales Cloud, Service Cloud, Vlocity, Data Cloud).
Technical Skills- Expertise in Salesforce platform: Apex, Lightning, integrations (e.g., MuleSoft), data modeling, and security. - Familiarity with cloud computing, IoT, analytics, and third-party tools.
Certifications- Salesforce Certified Technical Architect (CTA) or Application Architect. - Additional: Platform Developer, Integration Architect, or industry-specific certs (e.g., Nonprofit Cloud).
Education- Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's preferred).
Soft Skills- Strong consultative and communication skills for translating technical concepts to non-technical audiences. - Ability to thrive in fast-paced, collaborative environments with excellent problem-solving and leadership abilities.
Preferred Qualifications
- Experience in specific industries (e.g., healthcare, finance, nonprofit) for tailored solutioning.
- Knowledge of emerging Salesforce features like Agentforce or Revenue Cloud.
- Prior roles in IT consulting or as a developer in presales contexts.