Job Description

The EMEA SAP Solution Architect will work closely with Product Owners, HR stakeholders, implementation partners, and support teams to ensure:

• stable live service operations

• well-designed and governed enhancements

• secure and scalable integrations

• an effective roadmap for ongoing system evolution

SuccessFactors & Payroll Solution Design

• Own and support solution design across SAP SuccessFactors, with particular focus on:

  • Employee Central

  • Employee Central Payroll

  • Time and attendance integrations

  • organisational management and position structures

  • workflow and approvals

  • employee lifecycle processes

• Provide architectural guidance on system configuration, data structures, security roles, and process design

• Ensure all changes align with SAP best practice and global design principles

• Support solution decisions relating to localisation requirements across multiple EMEA countries

Payroll Architecture & Integration

• Lead solution design for Employee Central Payroll

• Support payroll process design, including:

  • pay components

  • pay structures

  • country-specific payroll requirements

  • interfaces to local payroll vendors where applicable

  • payroll controls and reconciliations

• Work closely with HR, Finance, and external payroll providers to ensure accurate data flow and process integrity

• Support integrations between SuccessFactors and downstream payroll / finance applications

Product & Change Support

• Partner with Product Owners to shape the HR systems roadmap

• Translate business requirements into solution designs and functional specifications

• Support backlog refinement and impact assessments

• Participate in release planning and change governance

Live Service & Continuous Improvement

• Support complex BAU issues and escalations

• Provide design input into root cause analysis and long-term fixes

• Support bi-annual SAP releases and payroll upgrades

• Identify opportunities for process simplification and automation

Stakeholder & Vendor Collaboration

• Work closely with:

  • HR leadership

  • Finance teams

  • in-country HR/payroll teams

  • AMS partners

  • implementation partners

• Support knowledge transfer and governance with third-party vendors

• Ensure technical documentation and solution designs are maintained

Technical Skills & Experience Essential

• Strong hands-on experience with SAP SuccessFactors, particularly:

  • Employee Central

  • workflows and business rules

  • foundation objects

  • role-based permissions

  • integrations and data architecture

• Strong experience with SAP Employee Central Payroll

• Good understanding of:

  • payroll schemas

  • wage types / pay components

  • payroll control processes

  • country-specific payroll requirements

• Experience designing and supporting HR system integrations

• Strong understanding of HR master data structures and governance

• Experience working in a multi-country or global SAP environment

Highly Desirable

• Experience with:

  • SAP CPI / Integration Suite

  • middleware and API integrations

  • HR reporting and analytics

  • SuccessFactors release management

  • testing strategy (UAT, regression, payroll parallel runs)

• Experience supporting M&A onboarding or legal entity changes within SAP HR systems

Personal Attributes

• Strong functional and technical problem-solving capability

• Able to bridge business requirements with technical design

• Collaborative and stakeholder-focused

• Detail-oriented with strong data governance mindset

• Comfortable working in a fast-evolving SAP landscape

Development Opportunity

This role offers a clear progression route into:

• Senior Solution Architect

• SAP Product Architect

• Platform Architect

with increasing ownership across wider SAP HR and Finance solutions.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.