Job Description

Key Responsibilities: Provide L1, L2, and L3 support for PeopleSoft applications, including incident and ticket resolution. Handle maintenance and support activities, including applying Oracle certificates, PeopleSoft (PS) and CPU patch updates. Manage project migrations using STAT tool. Work with Jira or similar ticketing tools for issue tracking and resolution. Administer and troubleshoot: Application Servers Process Schedulers Web Server Domains Configure and manage Elasticsearch, including troubleshooting and root cause analysis. Use Change Assistant (CA) for applying Oracle delivered bug fixes Perform performance tuning of application, web, and process scheduler servers. Conduct PeopleSoft debugging, tracing, and troubleshooting across different cloud platforms. Support Oracle database backup management and assist with performance tuning. Manage and support: Integration Broker Single Sign-On (SSO) Configuring & Troubleshooting Integration Broker Setup and configure clustering, load balancing and failover for the PeopleSoft servers PS Environment refresh including File servers and recreation of App/Web/Process Scheduler domains Work with the technical team on Impact analysis when patches/packages are applied work with the technical team on development issues requiring Apps DBA/People Tools Metadata knowledge Perform health checks on daily/weekly/monthly basis and ensure good health of the instances Generate security access reports on various environments Create and maintain environment catalog and other relevant documentations