Job Description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The ERSEA Coordinator is responsible for supervising ERSEA Specialist staff, Enrollment Staff and Recruitment Staff. The ERSEA Coordinator supports staff in implementing Head Start Performance Standards and all applicable funder requirements related to Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA). This role is responsible for maintaining full compliance with all state and federal regulations regarding Eligibility, Recruitment, Selection, Enrollment and Attendance of children and pregnant women. The ERSEA coordinator provides staff with coaching, training and technical assistance related to ERSEA systems, policies and procedures.

Candidate qualifications:

• High school diploma or equivalent required; business, sales, customer service, or related experience preferred.
• Minimum of one year experience in eligibility determination, including reviewing, verifying, and documenting participant eligibility.
• Minimum of one year experience implementing Head Start Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) standards preferred.
• Supervisory experience preferred.
• Experience dealing with families in crisis preferred. Must have ability to maintain confidentiality.
• Demonstrates effective written and oral communication skills; consistently writes clearly and concisely for various mediums and audiences.
• Must be proficient in speaking, reading and writing in the English language. Additionally, proficient speaking, reading and writing in a second language may be Preferred based on program assignment.
• Demonstrates the ability to read, correctly interpret and follow city, state and federal regulations.

Job Responsibilities:

• Participates in recruitment efforts designed to actively inform families with eligible children in the service area, including varied learners and other vulnerable or disproportionately impacted children.
• Participates in the community assessment process with the ERSEA Manager and analyses community assessment data to determine recruitment efforts.
• Maintains a monitoring system and implements policy for determining eligibility of children and families at assigned early childhood education sites; reviews enrollment applications, selection criteria and process to ensure accuracy of forms and timeliness of intake.
• Supervises the ERSEA Specialist staff, Enrollment Staff and Recruitment Staff and performance of their duties on a regular basis, including implementing the agency's personnel policies and practices. This includes hiring, appraisals, leaves, promotions, salary changes, terminations and documentation of all personnel actions.
• Implements intake and enrollment policies to meet the requirements from all funding sources.
• Ensures that all Program, in particular Head Start, is operating at maximum contracted slots at all times

• Compensation: Range is between $52k-56k, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
• Benefits: Medical/dental/vision insurance, 2+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match ( more benefits details here).
• Location: On site: Home Office ( Carpentersville)
• Schedule: Full-time, hourly; general business hours with some flexibility for special projects. Remote work opportunity available 1-2 days per week.
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
• Student Loan Forgiveness Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF)