1. ERP System Management:

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  Administer, configure, and maintain the ERP system to align with company operations.
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  Ensure data integrity and high availability of the system at all times.
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  Monitor system performance, troubleshoot issues, and implement corrective measures as needed.
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  Develop, implement, and enforce policies, procedures, and controls related to system use and management.

2. User Support and Training:

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  Provide end-user support by troubleshooting and resolving system-related issues promptly.
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  Conduct training sessions to educate users on the ERP system's functionality and best practices.
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  Develop and maintain user documentation and manuals to ensure users are informed and empowered to use the system efficiently.

3. Operations Support:

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  Manage inbound customer requests and verify space availability based on customer contracts.
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  Handle daily outbound customer orders, ensuring timely communication and resolution of any order-related issues.
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  Process inbound and outbound orders in both the ERP system and Warehouse Management System (WMS), ensuring smooth order processing.
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  Collaborate with operations and delivery teams to ensure orders are completed accurately and on time.
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  Monitor and track the end-to-end order cycle to ensure proper execution and resolve any discrepancies.

Requirements

Benefits

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  A dynamic and fast-paced work environment with opportunities for personal and professional growth.
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  Competitive salary and benefits package.
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  A collaborative team culture that encourages innovation and continuous improvement.
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  Opportunity to have a significant impact on a rapidly growing organization.