Job Description

Founded in 1936 in Winnipeg, Manitoba, Vita Health Products has grown from a small mail-order business selling herbs and patented medicines into one of Canada’s leading manufacturers of over-the-counter (OTC) pharmaceutical and natural health products.

Headquartered in Winnipeg’s St. Boniface Industrial Park, IVC Vita Health Products operates more than 260,000 square feet of manufacturing, packaging, and distribution facilities. As part of the IVC Nutrition Corporation group of companies, we are committed to innovation, quality, and advancing self-care solutions for Canadians.

Our Vision
To be the most trusted Canadian partner in Private Label and Contract Manufacturing, setting the standard for excellence in health products that enrich lives.

Why Work at IVC Vita Health

At IVC Vita Health, we believe our people are key to our continued success. We are committed to creating an environment where employees can grow, contribute, and be recognized for their work. Our team values collaboration, continuous improvement, and a shared commitment to delivering high-quality products that support the health and well-being of Canadians.

What We Offer

• Competitive salary and performance-based bonus opportunities
• Company-paid health, dental, and vision insurance
• Retirement savings plan
• 7 Paid Personal Leave Days per year
• Professional development opportunities and tuition reimbursement
• Employee Assistance Program supporting mental health and well-being
• Company-sponsored social events and team-building activities
• Free on-site parking
• Employee product discount

Reporting to the Director of IT and working closely with the QA Validation Manager, the ERP Validation Specialist will be a key member of the cross-functional project team responsible for replacing IVC Vita Health’s legacy ERP system with Oracle Fusion.

This role is responsible for the validation, qualification, and implementation of the ERP system in a GMP-regulated environment. The ERP Validation Specialist will develop and execute validation protocols, support system configuration reviews, coordinate testing activities, and ensure compliance with applicable regulatory requirements including Health Canada, PIC/S, and USFDA 21 CFR Part 11.

In addition, the role serves as an operational liaison between business units, implementation consultants, IT, and Quality Assurance to ensure future-state processes are practical, compliant, and aligned with operational requirements.

Responsibilities:

Key Responsibilities for this position:

ERP Validation & Compliance

· Develop validation project plans for implementation and validation of the Oracle Fusion ERP system.

· Develop and review validation documentation including Validation Plans (VP), User Requirement Specifications (URS), Functional Requirement Specifications (FRS), Design Specifications (DS), Traceability Matrices (TM), and Summary Reports (SR).

· Develop and execute ERP validation protocols including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).

· Perform risk assessments of ERP modules and system functionality.

· Conduct data integrity gap assessments and ensure compliance with regulatory guidelines.

· Develop and execute data migration validation plans and confirm data accuracy and completeness.

· Ensure compliance with internal Validation Master Plans and applicable regulatory requirements for Computer System Validation.

· Develop and maintain a lifecycle validation program to support regularly scheduled quarterly updates, changes, and ongoing compliance.

ERP Implementation & Process Design

· Participate in ERP implementation activities and future-state process design sessions.

· Develop and review ERP workflows, process maps and system configurations

· Represent operational processes and ensure system configuration aligns with business needs.

· Partner with implementation consultants and IT to review system configurations and functional design.

Testing & System Qualification

· Develop and execute functional and validation test scripts.

· Coordinate testing activities across departments and stakeholders.

· Identify defects, document issues, and support resolution with implementation partners.

· Validate system configurations, data conversions, workflows, and reporting outputs.

· Ensure downstream process impacts are evaluated and documented.

SOP Development & Documentation

· Audit existing departmental SOPs and identify those requiring updates or new development.

· Develop or revise SOPs to reflect new ERP system validation processes and procedures.

· Maintain validation and system documentation in accordance with quality and regulatory standards.

Go-Live Support

· Provide support during system deployment and go-live activities.

· Assist with issue triage, troubleshooting, and resolution during hypercare.

· Monitor system performance and process effectiveness following implementation.

Communication & Project Coordination

· Act as liaison between IT, QA, business units, and external implementation partners.

· Facilitate meetings and prepare documentation on validation deliverables and progress.

· Support project governance through reporting and coordination of project activities.

· Perform other duties as assigned.

Qualifications & Experience Required:

· 2–5 years of experience in a regulated pharmaceutical, nutraceutical, or life sciences environment.

· Experience supporting Computer System Validation (CSV) in a GMP-regulated environment.

· Experience in ERP implementations or large enterprise system deployments is preferred.

· Experience with cloud-based ERP systems; experience with Oracle Fusion is considered an asset.

Education, Certification, Licenses & Registrations:

· Bachelor’s degree in Information Technology, Computer Science, Life Sciences, Engineering, or a related technical discipline, or equivalent experience.

Skills

· Strong understanding of GMP regulations and Computer System Validation requirements.

· Knowledge of electronic data integrity requirements including Health Canada– Computerized Systems(GUI-0050), PIC/s Computerized Systems, and FDA 21 CFR Part 11.

· Understanding of system/software development lifecycle (SDLC).

· Familiarity with SaaS and cloud-hosted enterprise systems.

· Experience with automated testing tools in a regulated environment.

· Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint.

· Excellent technical writing and documentation skills.

· Strong analytical thinking and problem-solving ability.

· Ability to work independently and collaboratively within cross-functional teams.

· Strong communication and stakeholder engagement skills.

· Ability to manage multiple priorities and meet tight project deadlines.

· Ability to challenge assumptions constructively and support process improvement initiatives.

Physical Demands:

· Ability to work overtime as required based on the needs of the business

· Prolonged periods of sitting at a desk and working on a computer

· Frequent use of hands and fingers for typing, handling documents and operating office equipment

· Ability to lift and carry office supplies, files or small packages up to approximately 20 lbs (9kg)

· Occasional standing, walking, bending or reaching

· Visual acuity required for reading printed materials and viewing a computer screen

· Ability to communicate clearly in person, over the phone and in writing

At IVC Vita Health, we are dedicated to building a workplace that is diverse, equitable, and inclusive. We believe our greatest strength comes from embracing different perspectives, backgrounds, and experiences. Our goal is to create an environment where every individual feels respected, valued, and empowered to thrive.

We welcome applicants from all walks of life, including—but not limited to—women, Indigenous peoples, racialized individuals, persons with disabilities, and members of the LGBTQ+ community.

We are committed to fair and inclusive hiring practices and strive to foster a culture where all employees have the opportunity to reach their full potential. If you require accommodation during the recruitment process, please let us know, and we will do our best to support your needs.

Please note: This job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list of duties. Management reserves the right to assign or reassign responsibilities as needed to meet operational requirements.