OutForce is a people-first outsourcing company focused on building
high-performing teams and long-term careers.

We partner with companies around the world, providing dedicated
offshore professionals who work as an extension of our clients’ teams.

Unlike traditional outsourcing models, our people are fully
embedded into their client’s business, creating meaningful work, stronger
collaboration, and long-term career opportunities.

We are proud to be:

• 
  Great
  Place to Work® Certified
• 
  HR Asia
  Best Companies to Work for in Asia 2025
• 
  HR Asia
  Most Caring Company Award 2025
• 
  HR Asia
  Diversity, Equity & Inclusion Award 2025

At OutForce, we invest in our people through career growth
opportunities, flexible work environments, supportive leadership, and a culture
built on trust, collaboration, and continuous improvement.

As a tech-enabled, people-powered company, we are committed to
helping our employees grow alongside some of the world’s most exciting
businesses.

Join OutForce and build your future with one of Asia’s best
workplaces.

Job Overview:

We are seeking a highly skilled and motivated ERP Business Analyst to
join our team and play a critical role in optimizing and maintaining our
Microsoft D365 Finance & Operations ERP
system to enhance business
operations. This role requires a deep understanding of ERP systems and
processes, coupled with exceptional problem-solving and analytical skills.
The successful candidate will be responsible
for identifying, analyzing, resolving, and documenting complex system-related problems
with system users, ensuring the smooth and efficient functioning of the ERP
system.
The individual will need to
possess strong functional knowledge of
Dynamics 365 modules like Finance &
Operations (F&O)
.

Employment type:
Full-time

Shift:
Mid-shift - Night-shift

Work setup:
Work from Home

What we offer:

• 
  Competitive
  compensation package aligned with your skills and experience
• 
  Night
  differentials pay to help maximize your earnings
• 
  Comprehensive
  HMO coverage, including a free dependent on Day 1
• 
  Employee
  referral program with rewarding incentives
• 
  20 days
  of annual leave, giving you flexibility to manage your time
• 
  Engaging
  team activities and events to keep work enjoyable
• 
  Build
  strong, high-impact connections with key stakeholders across the business
• 
  Take
  part in client engagement initiatives to elevate your professional
  experience.

What We’re Looking For:

• 
  Functional Knowledge:
  Deep understanding of specific Dynamics 365
  modules (e.g., F&O and CE) and their functionalities. Must have
  experience communicating with end users to gather requirements and
  business reasoning for translation of expectations to Development team,
  as well as communicating with end users on progress made.
• 
  Communication and Interpersonal Skills:
  Strong communication and collaboration
  skills to interact effectively with stakeholders at all levels, to
  include the ability to communicate complex technical concepts to
  non-technical audiences, and vice versa.
• 
  Problem-Solving and Analytical Skills:
  Ability to analyze complex business
  problems, identify root causes, and propose effective solutions.
  Must have experience analyzing cross application dependencies - for
  instance, how requests would affect Dayforce, CE, existing integrations, etc.
• 
  Industry Knowledge:
  Understanding of industry-specific business
  processes and best practices is a plus.
• 
  Ability to operate independently and set
  priorities amongst multiple task assignments.
• 
  Ability to manage multiple tasks, assignments,
  and projects. Self-motivated and highly engaged.
• 
  Excellent analytical and problem-solving skills,
  with the ability to translate business requirements into actionable
  solutions.
• 
  Strong communication and interpersonal skills,
  with the ability to collaborate effectively with stakeholders, end-users,
  and technical teams.
• 
  Ability to manage multiple priorities and work
  independently in a fast-paced environment.

Minimum
Qualifications
:

• 
  Bachelor's degree in Computer Science,
  Information Systems, Finance, or related field.
  Or equivalent combination of education
  and work-related experience.
• 
  Demonstrated advanced proficiency in reading,
  writing, and speaking English is required to effectively perform the
  duties of this role.
• 
  Accounting or financial sector experience also a
  plus.
• 
  3-5 years of experience as a business analyst in
  supporting, managing, or implementing Microsoft Dynamics 365 Finance &
  Operations ERP system.
• 
  Proficiency with the following D365 finance
  modules/areas preferred:

-
General
Ledger

-
Accounts
Payable/Accounts Receivable

-
Project
Management in Accounting

-
Tax
processing

-
Intercompany

-
Project
Timesheets

• 
  Strong proficiency in system configuration,
  customization, and data management within Microsoft Dynamics 365.
• 
  Experience with Dynamics 365 ISVs, specifically
  HSO’s aec360, SKSoft Treasury Automation Suite (TAS), RSAT, and Docentric
  are a plus.
• 
  Dynamics 365 Certifications preferred.
• 
  Knowledge of Microsoft Dynamics 365 CE is a plus.

What You’ll Be Working On:

• 
  Requirements Gathering:
  Collaborate with stakeholders to gather and
  document business requirements, ensuring a comprehensive understanding of
  their needs.
• 
  Process Analysis:
  Analyze existing business processes and identify
  areas for improvement, aligning them with ERP system capabilities.
• 
  Solution Design:
  Designing and proposing solutions using Dynamics
  365 modules, considering scalability, performance, and best practices.
• 
  System Configuration:
  Configure ERP modules to meet business needs and
  process workflows, ensuring effective implementation of solutions.
• 
  Troubleshooting Issues:
  Investigate and resolve system errors, data
  inconsistencies, and user-reported problems.
  Review incoming support requests and
  independently work towards an appropriate and timely resolution.
  Must be willing to deep dive into system
  issues while deploying a systematic, disciplined and analytical approach
  to problem solving.
  Tenacity,
  perseverance, and creativity are needed to keep exploring different
  solutions, even when the first attempts don't succeed.
• 
  User Support and Training:
  Provide training and support to end-users,
  facilitating a smooth transition to new or updated ERP functionalities.
• 
  Testing/Deployment/Validation:
  Leads testing efforts, ensuring the quality and
  functionality of the implemented solution, and managing the deployment
  process. Conducts User Acceptance Testing (UAT) to validate system
  changes and ensure they meet specified requirements.
• 
  Collaboration:
  Work closely with IT teams, external
  consultants, and vendors to prioritize and implement system enhancements
  and upgrades.
• 
  Customization and Configuration:
  Configuring and customizing Dynamics 365 to meet
  specific business requirements, including security, and workflows.
• 
  Problem Solving:
  Problem identification and analysis, solution
  development and implementation, system maintenance and support, and
  collaboration and communication.
• 
  Testing Solutions:
  Participate in testing new configurations, customizations, or updates to ensure
  they function as intended and do not negatively impact other areas of the
  system.

Ready to take your career to the next level? Join us and be part
of a team that values your growth, celebrates your achievements, and empowers
you to make a real impact.

Apply today and start shaping your future with a company that
invests in your success every step of the way!