Job Description

• Provide daily support to users regarding the use of the ERP system
  
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  Perform troubleshooting and analysis of system issues (transaction errors, unsynchronized data, etc.).
  
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  Provide daily support to users regarding the use of the ERP system
  
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  Assist in setting up master data (Customer, Supplier, Item, Chart of Accounts).
  
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  Monitor transaction processes in ERP modules (Finance, Inventory, Purchasing, Sales).
  
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  Coordinate with the IT team or ERP vendor if there are advanced technical issues.
  
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  Provide training to new users on how to use the ERP system.
  
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  Create SOP documentation and system user guides

Job Requirments

• Minimum Bachelors Degree (S1) in Information Systems, Informatics Engineering, Accounting, or a related field
  
• Minimum 1–3 years of experience as an ERP Support, IT Support, or Functional Consultant
  
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  Understand basic accounting concepts
  
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  Understand basic business processes, including: Procure to Pay (P2P), Order to Cash (O2C), and Inventory Management
  
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  Experience using one of the following ERP systems ERP Pronto, SAP ERP, Oracle NetSuite, or Odoo
  
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  Understand basic database concepts and able to perform simple queries (basic SQL is a plus)
  
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  Able to analyze problems and provide systematic solutions
  
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  Have good communication skills and be responsive to user needs