Job Description

Blackmores has embarked on strategic business transformation as we introduce new ways working across our ERP and tech. landscape. This transformation period will enable efficiencies and a reimagined employee experience as we deliver a new, enterprise-wide ERP. We are Australia’s leading manufacturer of natural health products with a large and growing presence in Greater China.

Blackmores is embarking on a multi-year transformation period to change the way we work each day through investing in, and transforming, our capabilities, systems, and processes.

This role will provide support across all critical phases of ERP and provide deep insights into the Great China Market (China, Hong Kong & Taiwan) with the core focus on China eCommerce to support the implementation of SAP. This role will support in assisting the ERP Sales Lead where required with key deliverables required throughout the program This position requires a blend of sales, leadership capabilities, customer management, current state knowledge with a focus on future state to drive business success.

This is a 24 month fixed-term contract.

Responsibilities include:

• ​​Analyse and document existing business processes and workflows with GCR business
• ​Identify areas of improvement and recommend solutions that will work within Market with a broader lens on total Business improvement
• ​Be key team member of contact to ensure information is gathered and documented from the correct stakeholders - to build correct overview of process maps
• ​Support the design and implementation of new and/or improved processes.
• ​Review/Create process maps, flowcharts, and documentation to ensure Market is supported, calling out challenges to processes along the way
• ​Work with multiple stakeholders Markets, collaborate to gather information and ensure accurate information provided and alignment achieved.
• ​Provide firsthand experience on current systems and future best practice

Who are you?

• Strong understanding of core sales processes within markets, with a focus on: customer management, order management, pricing and promotion, and trade promotion management.

• Strong understanding of the China eCommerce business

• Existing knowledge on current Sales systems/processes used within Market

• Strong analytical and problem-solving skills

• Proficiency in process mapping tools

• ​Strong interpersonal, communication and collaboration skills

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.