Job Description

Title: ERP Project Manager

Employee Classification: Executive/Admin & Managerial

Institution: System Office

Department: Business and Finance

Campus Location: Tennessee Board of Regents System Office

The ERP Project Manager supports the planning and execution of enterprise resource planning (ERP) initiatives across the system. This role is ideal for professionals with strong administrative or executive support experience who are ready to transition into project management. Leveraging exceptional organizational, communication, and coordination skills, the Project Manager will help drive complex projects impacting Finance, Human Resources, Procurement, and related administrative functions.

***Internal posting. Candidates must be current employees of the TBR System Office to qualify.

Job Duties

• 10% - Lead • Support and progressively lead ERP implementation and enhancement projects, including planning, scheduling, and coordination of activities • Assist with testing coordination, and process documentation efforts • Support change management activities, including communications, training logistics, and user adoption tracking - (Essential)
• 70% - Management • Develop and maintain project plans, timelines, meeting schedules, and documentation • Coordinate cross-functional teams across Finance, HR, IT, and other administrative units • Facilitate communication between stakeholders, functional teams, and vendors - (Essential)
• 15% - Organization • Organize and support governance activities, including steering committees, executive updates, and project reporting • Track project milestones, risks, issues, and action items, ensuring timely follow-up and resolution • Maintain organized project records, decisions, and documentation for audit and compliance purposes - (Essential)
• 4% - Reporting • May prepare institutional, Federal, State, and TBR required reporting, as well as ad hoc reports • May prepare quarterly reports for the Tennessee Board of Regents on progress of project(s) - (Essential)

Minimum Qualifications

• Bachelor’s degree
• 5–7+ years of professional experience, including administrative, executive assistant, or project coordination roles
• Demonstrated experience supporting senior leaders, complex initiatives, or cross-functional teams
• Strong organizational, time management, and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and ability to manage competing priorities

***Internal posting. Candidates must be current employees of the TBR System Office to qualify.

Preferred Qualifications

• Exposure to project management practices, tools, or methodologies (formal certification not required)
• Experience working with ERP systems such as Banner, Oracle, or similar platforms
• Experience in higher education, government, or other complex organizations

Knowledge, Skills, and Abilities

• Organization and attention to detail
• Proactive communication and follow-through
• Collaboration and stakeholder support
• Problem-solving and adaptability
• Initiative
• Experience managing executive calendars, coordinating high-level meetings, and preparing briefings or presentations
• Proven ability to track deliverables, follow up on action items, and keep teams aligned and accountable
• Experience coordinating across departments or managing logistics for large initiatives or events
• Familiarity with budgeting, procurement, or contract tracking processes
• Comfort working with data, spreadsheets, or reporting tools
• Experience documenting processes, workflows, or standard operating procedures
• Ability to handle sensitive information with discretion and professionalism

Physical Demands / Working Conditions