ABOUT THE DEPARTMENT:
The Information Technology Department (ITD) has 40+ full-time employees and an operating budget of $14 million and supports technological needs for 40+ City departments. ITD maintains enterprise-wide infrastructure and applications, supports specialized municipal systems, and ensures the stability, security and continuity of the technology on which the city government and its citizens depend. The department plays a critical role in helping City department leaders and staff to leverage technology to solve operational problems and improve efficiency.
ABOUT THE ROLE
The ERP Project Manager will lead the planning, execution, and delivery of the organization’s ERP modernization project. This role is responsible for coordinating cross-functional teams, managing vendor and partner relationships, and ensuring that the project is delivered on time, within scope, and on budget. The ERP Project Manager will play a key role in driving business transformation, enabling process improvements, and ensuring that the ERP system meets organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The specific duties of the position include but are not limited to the following:
Project Leadership & Execution
Lead the end-to-end ERP implementation, including requirements gathering, design, testing, training, and deployment.
Develop and manage the project plan, schedule, budget, and scope.
Oversee daily project operations, ensuring progress against milestones.
Stakeholder & Team Management
Act as the primary point of contact between the project team, business stakeholders, IT leadership, and external vendors.
Facilitate collaboration across departments to ensure business needs are understood and incorporated.
Manage project team members, assigning tasks, tracking deliverables, and resolving issues.
Change Management & Communication
Partner with HR, Finance, and other departments to drive process redesign and adoption.
Develop and execute a change management plan including communication, training, and stakeholder engagement.
Develop and execute a change management plan including communication, training, and stakeholder engagement.
Risk & Quality Management
Identify risks and develop mitigation strategies.
Monitor quality of deliverables, ensuring compliance with business and technical requirements.
Ensure ERP solution aligns with governance, security, and compliance standards.
Performs other related duties as required.
MINIMUM REQUIREMENTS:
Education & Experience
knowledge, skills, and abilities:
Key Competencies
Strategic thinker with a focus on business outcomes.
Ability to balance technical and functional priorities.
Strong leadership and team-building skills.
Comfortable working in complex, dynamic, and high-stakes environments.
·What We Offer
PHYSICAL DEMANDS: Ability to access, input, and retrieve information from a computer. Answer telephones and maintain multiple files. Must read and analyze large quantities of information. Must have sufficient mobility to get back and forth from office to offsite meetings.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK ENVIRONMENT Work is conducted primarily in an office environment with fluorescent lighting, air conditioning, computers, and other standard office equipment, but also involves meetings in other offices or facilities. This position may be eligible for hybrid work under the City's new Telework Policy, depending on operational needs.
OF BENEFITS:
REQUIRED DOCUMENTS:
Please upload the following documents to complete your application:
Cambridge is a city in Middlesex County, Massachusetts, United States, in the Greater Boston area. It was named in honor of the University of Cambridge in England, a nexus of the Puritan theology embraced by the town's founders. Notably, Cambridge is home to two internationally prominent universities, Harvard University and the Massachusetts Institute of Technology. According to a 2008 census estimate the city population was 105,594. It is the fourth most populous city in the state, behind Boston, Worcester, and Springfield. Cambridge is one of the two county seats of Middlesex County (Lowell is the other).
The site for what would become Cambridge was chosen in December 1630, because it was located safely up river from Boston Harbor, which made it easily defensible from attacks by enemy ships. The first houses were built in the spring of 1631. The settlement was initially referred to as "the newe towne". Official Massachusetts records show the name capitalized as Newe Towne by 1632. Located at the first convenient Charles River crossing west of Boston, Newe Towne was one of a number of towns (including Boston, Dorchester, Watertown, and Weymouth) founded by the 700 original Puritan colonists of the Massachusetts Bay Colony under governor John Winthrop. The original village site is in the heart of today's Harvard Square. The marketplace where farmers brought in crops from surrounding towns to sell survives today as the small park at the corner of John F. Kennedy (J.F.K.) and Winthrop Streets, then at the edge of a salt marsh, since filled.
