Neptune Technology Group

ERP Configuration Specialist II

Neptune Technology Group  •  Duluth, GA (Hybrid)  •  2 months ago
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Job Description

Neptune Technology Group Inc. is a technology company serving more than 4,000 water utilities across North America. We make data actionable using effective software and measurement systems that are interconnected by a smart network, with expertise and experience specifically focused on the business of water. The company’s story is rooted in loyalty to our customers and in sound stewardship. Neptune, as your most valued partner in water metering tools, technology, and connectivity, will connect you to what’s next in water. For additional information, visit www.neptunetg.com.

ERP Configuration Specialist II

As the ERP Configuration Specialist II, you will leverage your expertise in cross-functional business processes to configure, test, and enhance our enterprise resource planning (ERP) system in support of strategic objectives. You will collaborate with stakeholders across manufacturing, supply chain, finance, and customer service to translate operational needs into scalable ERP solutions that drive efficiency and accuracy, ensuring seamless functionality through rigorous testing, troubleshooting, and continuous improvement. You will support the planning, designing, and deploying of ERP enhancements, while also contributing to training, documentation, and user adoption initiatives.


Key Responsibilities:

• Configure, maintain, and optimize ERP modules to align with business processes and operational requirements.
• Collaborate with business stakeholders to gather requirements, document workflows, and recommend system solutions.
• Perform system testing, data validation, and troubleshooting to ensure ERP functionality and performance.
• Provide user support, training, and documentation to ensure adoption of ERP processes and best practices.
• Partner with IT teams on integrations between ERP and other business systems.
• Assist with ERP upgrades, patches, and new module implementations.
• Monitor system performance, security, and compliance with internal policies and industry standards.
• Identify opportunities to streamline processes, automate workflows, and enhance reporting capabilities.

Education
Bachelor's degree in business, computer science, information systems, or a related field of study, or equivalent experience

Experience
2 + years of relevant experience with ERP system configuration, support, or business analysis (manufacturing industry experience preferred)

Interpersonal Skills

  • Excellent communication and collaboration skills to work effectively with both technical and non-technical stakeholders
  • Detail-oriented, organized, and able to manage multiple priorities in a hybrid work environment
  • Pragmatic problem solving and decision-making skills with excellent written and verbal communications
  • Relentless passion and commitment to operational excellence – delivering in scope, on time, on the budget to the delight of our internal customer
  • Technical Skills
  • Strong understanding of ERP functionality across modules such as Finance, Manufacturing, Supply Chain, and Customer Service
  • Hands-on experience with ERP configuration, testing, and issue resolution
  • Ability to analyze complex business processes and recommend ERP-driven improvements
  • Technical & functional documentation of software components

Preferred Qualifications:

  • Experience with Microsoft Dynamics CRM integrations
  • Experience with web technologies, databases, and third-party integration tools

Location: Tallassee, AL or Duluth, GA


Equal Opportunity Employer EEO/AA M/F/Vet Disability

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Neptune Technology Group

About Neptune Technology Group

Designing and engineering for the business of water.

Anticipating the needs of the utility, we have provided many industry firsts including the foundation of smart water metering, the solid state absolute encoder register. Neptune’s experience in the water industry is a story rooted in loyalty to our customers and in sound stewardship. It is a story more than twelve decades strong.

Neptune Technology Group Inc. is a technology company serving more than 4,000 water utilities across North America. We make data actionable using effective software and hardware tools that are interconnected by a smart network, with expertise and experience specifically focused on the business of water.

Everything we do is centered on our customers and their evolving needs as:

A Purposeful Utility

Technical solutions are designed with a clear purpose, to respond to — and anticipate — the needs of the water utility. Neptune® technology focuses directly on ideas that most effectively resolve challenges felt by our customers in their daily work life.

An Adaptive Utility

Our design and engineering processes allow utilities to adapt quickly to ever-evolving technologies while leveraging existing assets to accomplish unique business goals.

A Connected Utility

How well technology, data, and systems serve our customers will be the true measure of our success. The connected age requires well-thought-out, ready-to-use tools to share information, linking utilities to solutions, departments, consumers, and partners.

A Responsible Utility

Together, we are stewards of a life-sustaining resource—water. Neptune is committed to help protect water quality in every community we serve and partner in the education of the value of water.

Win your day with Neptune, your most valued partner. Connect to what’s next in water.

Industry
Manufacturing & Production
Company Size
501-1,000 employees
Headquarters
Tallassee, AL
Year Founded
1892
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