Job Description

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VCA Northwest Veterinary Specialists is a fast growing, 24/7 Specialty and Emergency/Critical Care hospital seeking full-time ER/ICU Technician Assistant.

Location : 16756 SE 82nd Dr, Clackamas, OR 97015

Compensation: $ 21 - $ 25 / hr

Schedule: Sunday to Wednesday 8pm to 6am

As an important member of the patient care team at VCA NWVS, a Technician Assistant, gives a first impression and sets the tone for the practice through their interactions with clients and referring veterinarians. Combining customer service with compassion, we develop a relationship with our clients, as well as positively impact our business. The ER/ICU Technician Assistant also plays a critical role in maintaining patient care for hospitalized patients and helping with outpatient treatments for Emergency cases.

Skills and Qualifications
The successful candidate will share VCA NWVS's commitment to delivering the highest quality patient care with exceptional client service. He/she will bring a positive attitude, a service orientation, and high energy along with:
• At least one year of veterinary experience.
• High School Diploma/GED or equivalent.
• Excellent listening and communication skills: both verbal and written.
• Compassion for pets and people--as well as awareness, understanding and respect for others' choices.
• Proven decision making skills to choose the most appropriate course of action.
• The ability to integrate new information into problem solving.
• Proficiency in Microsoft Office.
• Willingness to work varying shifts, including nights, weekends and holidays.
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergens, contagious diseases, noises, odors, bites, scratches, and animal waste.

Duties and Responsibilities:
The Technician Assistant plays a key role in the hospital's success by helping the Doctors and Technicians in patient care and client communication. While this position does have clinical duties, you will also work hand-in-hand with veterinarians, CVTs, management and all support staff to provide excellent customer services. Responsibilities include, but are not limited to:

• Triage of emergency cases
• Collecting laboratory samples such as: blood, urine and feces
• Processing laboratory samples in-house
• Preparing laboratory samples for outside labs
• Helping clients through the euthanasia process
• Answering multi-line telephones
• Managing medical records, reports and correspondence.
• Additional duties may be required based on the needs of the business.

Benefits

Benefits: VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates.

• Mental Health: Access to the Lyra mental health platform, including up to 12 therapy sessions per year, guided self-care, and meditation resources.

• Full Healthcare: Comprehensive medical, dental, and vision insurance with HSA/FSA options, as well as fertility benefits.

• Paid Time Off: Paid vacation, sick, parental, and bereavement leave.

• Financial Support: 100% employer-paid short-term and long-

• Protection: Access to the Better Together Fund for crisis support in qualifying situations.

• Perks: Rabies prophylaxis vaccine and titer testing.

• Education: Continuing Education (CE) allowance for veterinarians and credentialed veterinary technicians, along with access to WOOF University®, which includes RACE-approved courses.

• Latest Tech & Innovation: Opportunities to work with the latest technology and programs that encourage innovation and creativity, such as VCA Next.

• Sponsorships: Penn Foster and VTNE test prep sponsorships, as well as VTNE prep courses.

• Discounts: Discounted Low-Stress Handling, Fear Free, and AAFP Cat-Friendly certifications, along with VETGirl and VIN subscriptions.

• Freebies: Free NAVTA membership and a free subscription to Plumb’s.

• Programs: Leadership development and mentorship programs.

• Retirement: 401(k) retirement savings plan with increasing employer contribution.

• Full Coverage: 100% employer-paid professional liability coverage and life insurance coverage equal to one year’s salary.

• Pet Care Perks: Generous pet care discounts and VIP programs.

• Advisory Services: Student loan advisory services, tools, and resources.

• Legal Resources: Access to legal resources for common legal services.

• Transfer Opportunities: Nationwide hospital transfer opportunities.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.