Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
The Equipment Installation Coordinator will be responsible for the execution and coordination for our division’s equipment installation projects. Additionally, the role will partner with our Patterson field teams to support project coordination, dispatch, and customer communication, ensuring all deliverable timelines are met or exceeded.
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Act as the liaison between the local Patterson branch and the corporate customer for equipment projects
Work with branch personnel and SA Equipment Sales Managers to oversee the sales lifecycle of all assigned Strategic Account equipment sales. This includes generating estimates, coordinating equipment orders, inventory management, installation scheduling, invoicing, and post installation quality assurance
Provide accurate customer equipment quotes utilizing customer equipment pricing formularies and contracts
Maintain accurate discount pricing matrixes and equipment package configurations and pricing
Identify and resolve pending technical service or equipment field issues. This includes timelines, confirmations, and customer communication
Support the sales team by managing equipment and service projects
Following up with the manufacturers on lead times and product availability
Handle calls from the customer, from a corporate and local level, and acquires all information, assign and submit requests for scheduled service for repair calls and equipment installations
Process and follow up on equipment financing documentation to ensure it is completed according to protocol in a timely manner
Ensure branches follow any service and equipment requirements of Special Markets customers
Audit pricing on projects to ensure compliance with pricing matrix for selected customers
Perform other duties as assigned
Required Qualifications
Associates Degree or higher required
At least 4 years in project coordination, dispatch, or logistics required
Excellent written and verbal/phone communication skills
Strong planning and organizational skills
Typing and basic computer skills required
Some travel may be required
Preferred Qualifications
Project Management experience preferred
Dental industry experience preferred
Physical Demands
Operating a computer or other office devices for the majority of the workday
May occasionally need to move packages up to 10 pounds such as office supplies or equipment
Must be able to communicate with others in person, over the phone, and in writing
Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
Must be able to read and interpret various electronic and written documents
Environmental Factors
This position is primarily in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
Travel and On-call
Some travel may be required.
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner.
Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly.
No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets.
An Equal Opportunity Employer
As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.
We are Patterson. We welcome you.
Disability Accommodation
If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to jobs@pattersoncompanies.com. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.
